Apple Green Hills

Reviews, get directions and contact details for Apple Green Hills

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Visit the Apple Retail Store to shop for Mac, iPhone, iPad, iPod, and more. Sign up for free workshops or visit the Genius bar for support and answers.

Address: 2126 Abbott Martin Rd, Nashville, TN 37215, USA

Phone: (615) 514-2430

Website

State: Tennessee

Zip Code: 37215

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 6:00 PM

Update Info

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Reviews

I had such a wonderful experience! First off, I was helped quickly and efficiently. The genius I worked with (some beautiful girl with a cool nose ring) was very helpful, informative and forthcoming. I walked in expecting the worst and,instead, was helped with the utmost care.

Green hills Apple store is a winner for sure👌

 8 years ago (13-11-2017)

We made an appointment to have my wife’s battery replaced at 6:15 PM on Saturday January 6. We arrived and they said they don’t have any, to come back in a couple of weeks. Apple’s scheduling system asks what the appointment is for so why did it make an appointment for something they don’t have? The “Genius” just told us that and to have a nice day and moved on to the next person. They were very successful in screwing up, making us feel like they don’t give a damn, then proving it. I think we are going to give Samsung a try.

 8 years ago (06-01-2018)

Big store with lots of products available for demonstration and to get a feel for. We were here for an iPhone 6 battery replacement. They checked us in and took the phone and told us to return 2.5 hours later.

 8 years ago (28-01-2018)

If you enjoy being treated like a 2nd class citizen, not get helped with your issue, and have the employees tell you that they're all busy, even though you are physically watching them do nothing, then the Green Hills Apple Store is the right place to be. No one wants to help you in this store. It's never a good experience. Save yourself the frustration and go to the Cool Springs location. You've been warned.

 8 years ago (26-12-2017)

I have always been hesitant to believe if the employees that work the genius bar at Apple actually know what they are doing. 
I waited about 3 hours yesterday for them to tell me that my hard drive needed to be replaced completely which is $180 under Apple.  

I had a guy friend fix the problem for me last night, and give the computer back to me this afternoon. Turns out, my hard drive was in good condition, but the cord that connected my hard drive was the issue. Would apple charge me for just the cord, probably not! Which only cost $45 I may add. The employee that helped with my computer at the store, did not even think of this problem nor address it. 

The employees are always very kind and help as much as they can, so I give them 5 stars...but for a service that is so important as losing everything, I would think Apple would employ individuals who specialize in technology.

 8 years ago (06-11-2017)

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