Apple Upper East Side

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Visit the Apple Retail Store to shop for Mac, iPhone, iPad, iPod, and more. Sign up for free workshops or visit the Genius bar for support and answers.

Address: 940 Madison Ave, New York, NY 10021, USA

Phone: (646) 343-2700

Website

State: New York

City: New York

Zip Code: 10021

Opening Hours

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 8:00 PM
Sunday: 10:00 AM – 7:00 PM

Update Info

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Reviews

Going to an Apple store in NYC is like going to a Packers game in Wisconsin. Full of fans and people who just want to be in the know and fawn over the Apple products. 
I have been in other Apple stores in other cities, but in NYC, the Apple store is almost and experience in itself. Don't go and expect quick service. Take a number and wait. 
That being said, the Apple staff is great. Helpful and it explains why Apple has such a following. They know their product and help direct towards the best product for the purpose. 
If options are open, go to an Apple store outside of NYC. 
The price for the Mac Pro that was purchased was better than Best Buy and was a year end product that was out of stock an all the big box stores. 
So, people who bemoan that prices are better if you don't go to the Apple store may not be correct. 
And for a real Apple experience, go to the Apple store at Grand Central.....

      
      
      
 9 years ago (17-01-2018)

I thought it was just me. I'm happy I saw a similar review talking about how unprofessional and rude the staff is here. I've come to this store for a variety of reasons about 5 times over the last year. The staff acts like you're wasting their time. I feel crappy every time I leave. This is not a criticism of Apple stores in general. The staff in Grand Central is great. The staff in Soho is great. I used to frequent the store in Palo Alto and they were kind and patient. I won't be returning to this one unless I absolutely have to. I'm not someone who writes negative reviews either. I just had to after feeling this way so many times leaving the store.

 9 years ago (28-01-2018)

This Apple store has a slightly different feel and design to the other stores in Manhattan, but it makes a nice addition to the portfolio. The service is typical Apple, attentive but not overly so and the staff have great product knowledge. There’s a more intimate feel to this store and the transformation of the older building to this Apple store works and adapts really well.

 9 years ago (01-01-2018)

When with my sis for xmas holidays to purchase ear pod for her husband. I really enjoyed it. Great services

 8 years ago (10-02-2018)

My phone wouldn't turn on. After running tests, the technical stuff told me that it's permanently dead and will never turn on/work. For unknown reason.  They offered me to buy a new phone. After I went to a local phone repair, uptown. Turned out it was just a dead battery, that cost me $40 to replace. 
I guess they tried to scam me into buying a new phone. Or it was a honest mistake, witch is even worst. A trained/professional apple tech person can't tell the difference from a dead battery or a fried phone.

 9 years ago (27-11-2017)

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Apple Upper East Side

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