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Reviews, get directions and contact details for Ashley HomeStore

Story

Retail chain with a variety of signature home furniture, decor accessories & mattresses.

Address: 12185 77th St, Kenosha, WI 53142, USA
Phone: (262) 857-1000
State: Wisconsin
City: Kenosha
Zip Code: 53142


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 7:00 PM

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Reviews
Really impressed with replacement policy. 18 months after buying full bedroom set we noticed the king size mattress is collapsing on one side. They're delivering a replacement at no cost to us. Thank you!
7 years ago (04-03-2018)
Good luck trying to get their warranty service appointments to work for you. It's as if they take what you ask for and do the complete opposite. My coffee table arrived at my house with a bubble and a chunk missing from it. My foot board was missing chips. They showed up 2 hours early to deliver it.
7 years ago (14-02-2018)
We stopped in looking for a kitchen table and were greeted by Jordan. Very helpful and pleasant, took the time to show us all our options - no pressure. We decided on one of the managers specials. Excellent quality, great prices, will buy from Jordan again. Highly reccomended!!
8 years ago (21-12-2017)
We went into the store and everyone was nice. Now this whole experience has been ups and downs. The lady that was helping us was very polite but kept getting the prices wrong when putting our items into the system. Which was fine, we caught it, mistakes happen. We had to wait two weeks to get our stuff ( an entire bed set ) which is understandable. When the guys showed up to put everything together they were awesome, but the foot board wasn't even the right size. So tack on another two weeks to be able to have a bed. Not only that but the head board ended up falling on my head and onto my boyfriends shoulder. Our mattress is in the middle of our room. Our dresser was damaged so we called to have someone come and check it out. Well they never showed and my boyfriend had stuff to do. No call nothing. So he called them and customer service was great at first, but then when he was explaining the situation she started to get short with him. We also thought that it came with the came with the support we needed for our kind of bed, but again we were mislead. (which will cost us another $100-150 more) I love the bed set how it looks, but no, I wouldn't recommend a friend to shop here. We thought it would be awesome to save some money by going here instead of Steinhafels but its whole a lot of headache.
8 years ago (18-11-2017)
Ashely furniture in Kenosha is a great place to furnish your home! I have had great experiences there with all the staff, and the quality of the furniture has held up phenomenally. Mary and Jordan were both great helps in my furniture search, and definitely made purchasing and delivery easy and seemless.
7 years ago (30-12-2017)
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