AT&T

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AT&T of Williston helps connect our customers with entertainment, revolutionary smartphones, smart home security and more.

Address: 121 Connor Way, Williston, VT 05495, USA

Phone: (802) 288-9204

Website

State: Vermont

Zip Code: 05495

Opening Hours

Monday: 10:00 AM – 7:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 7:00 PM
Saturday: 10:00 AM – 7:00 PM
Sunday: 11:00 AM – 5:00 PM

Update Info

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Reviews

My fiance and myself were beyond pleased with the excellent customer service we received this past weekend. We could not have been happier with the services provided to us by Richard and the manager Tanyia. they both worked SO hard to help us out and work with us to make sure that we were happy walking out the door; and we were so beyond happy with everything and our new phones! Thank you so much guys for everything you did for us, you guys are great!!

 8 years ago (08-05-2017)

Was just trying to buy a screen protector. Sat in the store for almost an hour without anyone offering to help me. Two people who work there were helping customers while the other two workers sat in the back office.

 7 years ago (24-08-2017)

I had a great experience here. Called ahead and the manager answered, confirmed they had the product I was looking for in stock and immediately asked if I'd like them to hold it for me. They also offered me both an appointment and the option to text when I was on my way to reserve a place in line so that I didn't have to wait for service upon arrival. As promised, they were able to help me right away and the staff couldn't have been friendlier. Couldn't be happier with the overall experience. 

 8 years ago (03-12-2016)

The staff is a bit slow to get customers going, but I liked the speedy pace the staff works at when you are a good paying customer!

9/10 definitely recommended

 8 years ago (01-01-2017)

I have always done business at this store. I drive almost 2 hours out of my way knowing my experience is going to be the best. I have been getting the run around from the customer service reps from 611 about my order. First i was told it would be here on Tuesday or Wednesday. When i called in the yesterday they told me i didnt accept the terms and thats why my order wasnt shipped. wrong, i had made the agent stay on the phone to make sure it went through. Next i was told it didnt ship since the S7 active was recalled..... wrong again. It was the Note 7 that was recalled. I then called in again and the gentleman told me that he had spoken to HIS boss and they said head to the store and get my phones. At this point i had said no, you need to call the store and make sure that is do able. A few moments later he told me that he spoke directly to the manager and they said yes come get my phones. I drove almost 2 hours away for that to not be the case at all! I spent another almost 2 hours in the store trying to figure out the mess that was going on. 5 days later i am not any closer to finding out what is going on with my phones and i have spoken to 6 agents which 2 of them have hung up on me.  The gentleman in the store.... all 4 of them gave me the customer service experience that i expect from any store. They went above and beyond to comfort  me during my frustration. Today i will be getting a call from the assistant manager at the store to let me know what he can do for me today. I will rate and review the store again once my situation is resolved!

 8 years ago (14-09-2016)

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