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AT&T

  1. Minnesota
  2. Minnesota Store

Reviews, get directions and contact details for AT&T

Story

AT&T of Apple Valley helps connect our customers with entertainment, revolutionary smartphones, smart home security and more.

Address: 7634 150th St W, Apple Valley, MN 55124, USA
Phone: (952) 431-3955
State: Minnesota
City: Apple Valley
Zip Code: 55124


Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 7:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info
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Reviews
I came in to cancel my mother's phone, as she is recently deceased, and John handled everything quickly, professionally, and courteously. While I am not personally an AT&T customer, I would highly recommend working with him if you needed assistance.
7 years ago (19-01-2018)
Great experience. Helpful and friendly!
8 years ago (19-12-2017)
Horrible experience! Failed to transfer our data over but had us wipe the old phone! We upgraded a different phone just a week ago at the Lakeville Sprint store and everything went perfect! Can't believe the poor service!
8 years ago (11-06-2017)
We had SPENCER and he was fabulous. Very easy going, fun, and attentive rep. It was a very quick process and he made sure our bill was how we wanted it before we left. Thanks man for applying the screen protector even though it was packaged incorrectly haha
9 years ago (12-01-2017)
My mom went into the store last week to simply inquire the cost of a phone and a plan. Because she is on my phone plan they refused to talk to her and said unless I was there they could not answer her questions about a new plan. My mom tried to explain that she wants off my plan and to get her own. The guy still said unless me, her daughter, is there they can't talk to her. Another person approached them and asked what's the problem. They continued to skirt around my moms questions about a plan and phone for her. I completely understand they cannot talk to her about my plan at all because she is not an authorized user on my account. They never gave her any direct information and spoke to my mom as though she was dumb (she felt) and my mom felt as though she was being laughed at as they walked her out of the store. If I had the two representatives names I would write them but it was a guy and girl that were working this past Saturday. I called the store and tried to talk to the manager Nick who was busy, so I called AT&T customer service and spoke to a supervisor Damien. He agreed with me this situation was not handled correctly and assured me that I would receive a call from the store manager or district manager. It has now been 5 days and nothing. My mom went to another carrier and got a plan. At the same time, they respected her and treated her as a valued customer. I personally have worked in retail as a manager for over 15 years and do not write this review lightly. Customers need to be listened to and valued for a business to thrive, which is clearly not the intentions in this matter.
9 years ago (22-06-2016)
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