Avis Car Rental

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Avis Car Rental San Diego operates one of the world's best-known car rental brands. Avis is one of the world's top brands for customer loyalty.

Address: 3890 Valley Centre Drive, Suite 103, Piazza Carmel Shopping Center, San Diego, CA 92130, USA

Phone: (858) 755-0400

Website

State: California

Zip Code: 92130

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Reviews

Excellent location. Friendly and knowledgeable staff. Good pricing. Easy pick up and return. Hassle free.

 8 years ago (09-12-2017)

They charged fuel at $10 per gallon even though the fuel was filled (Full) at the opposite Shell station just few minutes before the return. While returning they noted the fuel as Full on my initial receipt. However after 2 hours I was surprised with a charge on my credit card for Fuel. I had to call Avis customer service and sent them the gas station receipt to get this rectified. What an unncessary hazzle? Beware when returning car at this location.

 8 years ago (11-10-2017)

They have a new girl and she is very knowledgeable , very helpful  and has a great sense of humor  = a big bonus at that store !great customer service over all.  ANDREA KNOWS ALL THE RITE ANSWERS. WOuld always come back to see her and rent! 

 8 years ago (10-03-2017)

Promised to give insurance paperwork by today but did not hear back and no one is answering the phone. Also requested a minivan days in advance to no avail. Terrible service.

 8 years ago (05-08-2017)

***FRAUD ALERT***  Be sure to read the fine print on your agreement. I rented a car from Astra Auto Rental llc an I know for a fact, this is a common practice for many rental car companies there and elsewhere. Be careful if you're renting a car out of Avis located on 3890 Valley Centre Dr Ste 106 San Diego, CA 92130 My estimate read: Excess mileage ~ Included $00.00
This was fraudulent and completely misleading. In fact, what they didn't tell me was that EVERY mile was 33 cents the moment I drove it off their lot. I racked up a $350.00/excess mileage fee. The term excess clearly connotes that a specific number of miles are not subject to such a charge. This is not the case and they knew it. 
When I called customer service today, they told me the $Zero balance on my estimate was based on the car having zero miles, which is ridiculous. Even if they had estimated 10 miles, the charge would have been posted as $3.30, prompting me to contact them PRIOR to the reservation to ensure I understood their policy.
My paperwork clearly indicated a drop off in3890 Valley Centre Dr Ste and the 3 people I dealt with prior to getting behind the wheel all new it, yet remained silent....Bad Customer Service by Jessica Escobedo  misleading learn from my experience stay far away.

 9 years ago (23-07-2016)

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