Avis Car Rental

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Avis Car Rental Van Nuys operates one of the world's best-known car rental brands. Avis is one of the world's top brands for customer loyalty.

Address: 14806 Oxnard St, Van Nuys, CA 91411, USA

Phone: (818) 787-7572

Website

State: California

Zip Code: 91411

Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 2:00 PM
Sunday: 8:00 AM – 12:00 PM

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Reviews

The manager was top notch and took care of an issue that I had from the previous Avis dealer where the vehicle had originated. Great to do business with.

 7 years ago (05-01-2018)

Rod was nice at  this location.

 7 years ago (29-11-2017)

Horrible customer service, store doesnt open on time and are unfair. I had to pick up a car at 8am employee didnt show up until 8:39am,it took about 40 mins for me to leave the place and when i went to drop off the car at the port Hueneme at 9.30am  the person at the P.H location charged  me an extra day claiming i was supposed to dropoff the car at 8am. 
Unethical company and employees, locations are also very dirty specially the one in oxnard. It looks like crap and so does the manager.

 8 years ago (05-02-2017)

If you come to rent a car from Avis, at the 14806 1/2 Oxnard Street, Van Nuys ,CA. Location....please ask for Norman J. He was absolutely the best! It was a very busy day, he had his hands full with people returning damaged cars, and lack of cars to rent because of it being a holiday weekend! I had reserved a mini van for my trip and with insurance it was coming out more than what I could place on my credit card! Norman was very kind, understanding, and made my rental experience easy, in fact he worked very hard to reduce the final cost of my rental to save me money,  I call that Fantastic Customer Service! Even under pressure! , if and when I rent again, it will be with Norman! That man works hard for every client, and he deserves a raise for all he does. Norman... If you see this, thank you for being so kind, understanding, working so hard to make everyone happy! You are the best!

 9 years ago (09-04-2016)

If I could give a negative star I would. I've reneted tons of vechicles from Avis for many years mainly out of the Burbank Airport location, but Fredrick at the Van Nuys location is a jerk and a thieve. He tried to extort $50.00 cash out of me because my rental was "dusty" so not happening. I will be in contact with the District manager and with the better business bureau. His exact words were um the car is dusty and for that we are going to charge you an addioinal fee but if you give me $50.00 cash we will call it even. Now if that is not extortion than what the heck is it? He was rude to the person in front of me who was 10 minutes early to pick up a minivan and he was rude to me. He walks around with a miserable look on his and if he doesn’t like his job then maybe he should look for another one. When he walks in and out of the location he slams the door and has zero presentably towards the customer he is very monotone and has zero personality or customer service skills. When I told him I would not pay him $50 cash he got very upset and said that he could charge me up to $200.00 but that he was giving me a break and only charging me "$50.00 cash". The sad part is who knows how many other people he has done this to and has gotten away with it. 

Preferred Avis Member for over 10 years

 8 years ago (11-10-2016)

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