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Reviews, get directions and contact details for Avis Car Rental

Avis Car Rental

Story

Avis Car Rental Goleta operates one of the world's best-known car rental brands. Avis is one of the world's top brands for customer loyalty. Key Drop-Off available at this location.

Address: 500 Fowler Road, Santa Barbara Municipal Airport, Santa Barbara, CA 93117, USA
Phone: (805) 964-4848
State: California
City: Santa Barbara
Zip Code: 93117


Opening Hours

Monday: 7:00 AM – 11:30 PM
Tuesday: 7:00 AM – 11:30 PM
Wednesday: 7:00 AM – 11:30 PM
Thursday: 7:00 AM – 11:30 PM
Friday: 7:00 AM – 11:30 PM
Saturday: 7:00 AM – 9:00 PM
Sunday: 7:00 AM – 11:30 PM

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Reviews
Excellent experience; fast efficient and got a special Thomas Fire Rate- Thank you Avis! Picked up last minute at the Airport on a Sunday morning and then easy drop/return downtown SB. Superior service from staff!!
9 years ago (12-12-2017)
Excellent customer service. Great value. I frequently enjoy renting from AVIS.
9 years ago (12-11-2017)
Today, August 20th, 2017, I picked up my friend at the rental car parking lot in the Santa Barbara Airport (around 1:00PM). She was dropping off her rental car. While waiting for her, I didn't want to block the entrance to the parking lot so I pulled into one of the several spots of AVIS rental car. I waited about three minutes when another car pulled into the space on my right. The driver swung open their door and hit my car's side. I expected the driver to check the damage and say sorry to me, but they just walked back out into the lot. I got out immediately and told the woman she had hit my car. To my surprise, she was wearing an Avis vest and said, "Well you shouldn't have been parked there." I was blown away and asked her, "So you just hit cars that are parked in these spots?" She repeated her answer of, "You shouldn't have parked there." I repeated my question, containing myself. She continued on to say, "It's been a really bad day at work." I told her I understood but she could have at least apologized to me and checked to see if she dented the side. She gave me a weak sorry and went on her way. What the heck Avis?! Is this how you train your employees?! By the time this employee walked away, my friend came out. We checked out the car, and found a slight scratch. Unfortunately we had to leave, but got on our phones to call the Avis HQ. Story short, we were hung up on twice so I'm taking to the internet to share with others that visit the Santa Barbara Airport rental car lot. BEWARE! This employee had no respect for other's property.
9 years ago (20-08-2017)
Both bouquets and brickbats for these folks. The origin rental site folks were friendly and efficient. However, when we dropped off the car my wife had left her sunglasses in the car. We called them immediately and the agent said he would check. Never did and the car was rented out the next day out of town. Talks is cheap but the site never walked the walk. Sorry but you didn't try harder this time.
9 years ago (20-09-2017)
This was the easiest way to rent! Walk in, walk out! But honestly the main reason I would rent here again, was for Steve at the counter. He was so sweet and really made my rental experience amazing! Talk about service! Thanks avis!
10 years ago (27-03-2017)
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