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Reviews, get directions and contact details for B & M Automotive & Diesel Service

Address: 7301 Maynardville Pike, Knoxville, TN 37938, USA
Phone: (865) 922-7111
State: Tennessee
Zip Code: 37938


Opening Hours

Monday: 8:30 AM – 5:30 PM
Tuesday: 8:30 AM – 5:30 PM
Wednesday: 8:30 AM – 5:30 PM
Thursday: 8:30 AM – 5:30 PM
Friday: 8:30 AM – 5:30 PM
Saturday: Closed
Sunday: Closed


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Reviews
Great service and a terrific group of guys. I would definitely recommend letting B&M take care of your automotive service needs. If your looking for dependable and knowledgeable mechanics you found them. I was pleasantly surprised by the curtious service I received from all the guys who work at B&M. After speaking with 2 other customer in the waiting room I know this is just how they do business. The problem I was having was with my 2004 ford explorer 4x4. I had been told by 2 other mechanics, the grinding noise when making a turn, was either the differential or the transfer case. BIG MONEY! After thoroughly inspecting the entire underside of the explorer and a couple of test drives the guys at B&M figure out what was wrong; three U-joints and an additive needed to be put into the differential fluid. Not only did they find the problem but they saved me at least $1000! The work was completed the next day and now the explorer is behaving just as it should. Thank you B&M! You guys are the best and next time you'll be my first call. Your in my contacts now😉
8 years ago (08-11-2017)
Was not happy with service here. They told me absolutely nothing was wrong with my transmission, they said all of my mounts were broke and that was the source of problem. They was supposed to call me once they found the mounts to replace them. I'm still waiting on that call and it's been 3months. Needless to say I got all the mounts fixed and guess what still having the problem I was having before I took it to them. They charged me $40 to diagnose my problem. They are the only automotive place that I have ever had to pay to diagnose the issue. I wouldn't recommend this place to anyone EVER! If I were you I would take it to any place other than B&M, but if you want great work done along with GREAT SERVICE, I recommend Humans BP on Western Ave. Mike is honest and good! He will NEVER charge to diagnose problem and he will NEVER EVER overcharge you!
8 years ago (29-12-2017)
I highly recommend you let Bob and Archie take care of your mechanical needs my best friend recommended them she lets no one work on her vehicles but B&M they just put a new clutch in my Ford Explorer Sport and it's driving like a brand new Cadillac. Thank you for fixing my baby like new. Excellent Customer Service from Bob and Archie.
8 years ago (13-10-2017)
I have dealt with them on various issues for two different vehicles, and I have never walked away dissatisfied. They are a fair and honest business. I recommend them to anyone one I talk to that is having vehicle issues, and they are the only place I have felt compelled to rate.
7 years ago (05-01-2018)
I have taken my Nissan Titan truck there a couple of times and they have always fixed any problems I have had. Had my brother take his Chevy Tahoe there after a local Chevy dealer gave him really bad service and didn't fix anything. The guys at B & M are personable and professional. Never had any problems with repairs and they are reasonably priced. Bob and Archie are honest and if something doesn't need to be fixed they will tell you and find the real problem. I highly recommend these guys.
8 years ago (23-08-2017)
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