Babcock Auto Care

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Address: 5335 Highway 52 North, Rochester, MN 55901, USA

Phone: (507) 226-8330

Website

State: Minnesota

City: Rochester

Zip Code: 55901

Opening Hours

Monday: 7:00 AM – 6:00 PM
Tuesday: 7:00 AM – 6:00 PM
Wednesday: 7:00 AM – 6:00 PM
Thursday: 7:00 AM – 6:00 PM
Friday: 7:00 AM – 6:00 PM
Saturday: Closed
Sunday: Closed

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Reviews

I’m new to the area and tried Babcock after reading great reviews online. I’ve had my tires replaced, oil changed, and engine diagnostics done here and plan to come back for future services. I’ve been very happy with the service, the friendliness and honesty of the staff, and the cleanliness of the facility! Worked with Mike and Steve on separate occasions - both are extremely personable and know what they’re doing. I love the user-friendly website and electronic communication for reminders etc. I also love getting a full report of each service with pictures and details on what was done and who worked on my car - so helpful!

 7 years ago (08-02-2018)

My first experience ever taking a vehicle to an auto repair place without fear of being taken advantage of due to my gender. I consider myself to be a well educated woman but I admittedly know very little about cars. My husband recommended Babcock and suggested we consider making them our auto repair place of choice, for all needs from small and minor to more costly. He absolutely made the right choice. I could not have been happier with my experience there. The front office staff greeted me kindly, and it was a very welcoming environment. Though I went in there for a minor problem, my vehicle was given a thorough check so I could be made aware of any future maintenance, as well as emergent needs. I did not have the slightest trace of the anxiety I have felt in any other similar business I have entered. I certainly did not mind waiting for my vehicle to be done, as there was a comfy seating area, as well as coffee available, plenty of magazines and a flat screen TV. I forgot for a few minutes I was even somewhere getting my vehicle inspected. I’m not by habit very trusting of these types of businesses simply because of bad past experiences, but I was more than pleasantly surprised by how I was treated, by the thoroughness of the inspection my vehicle received, and by the amount of time they spent outlining what they noticed, areas of concern, etc. It did not just put me at ease, but it felt refreshingly honest. They were not there to suggest repairs that were not needed. It put me at ease. I feel very safe taking my car to Babcock for any future needs and would highly recommend it to others. Whether you need an oil change or a new transmission, stop by and see Steve or Dan. You will not be disappointed!!

 7 years ago (08-12-2017)

I visited Babcock Auto Care for the first time a couple days ago, and was very happy with their service. They're friendly, honest, and gave me a thorough explanation of what they found wrong with my car. They also gave me some good advice on my next steps. Their customer waiting area is spacious & comfortable. Shuttle service is available. If you go, be sure to ask about their customer loyalty program which also includes a free gift on your birthday!

 7 years ago (25-11-2017)

I had to get some diesel work done and had my truck towed here and they were able to diagnose every aspect of my truck and with their recommendations my truck is up and running back to peak performance. I highly recommend Babcock auto care to anyone looking for work to be done to their vehicle diesel or gas motors!!

 7 years ago (27-02-2018)

Had a great experience at Babcock the first time I had my oil changed. It took about 30 minutes and they even gave me a free car wash! However, the second time I had my oil changed (earlier this week), I not only had to wait for 1 hour 15 minutes, but did not receive a free wash. Not sure if this was a "new customer" deal, but I definitely chose your business because of this great incentive and timely service. 

The biggest positive about this place is how fantastic the staff is. I have always been greeted with kindness and patience and have never felt like I was treated poorly because of my age and gender (which happens quite frequently at other auto shops). Thank you for your respectful attitude!

 8 years ago (20-10-2017)

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