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Baileys Gym Inc.

  1. Arlington
  2. Atlantic Beach Gym

Reviews, get directions and contact details for Baileys Gym Inc.

Address: 13164 Atlantic Blvd, Jacksonville, FL 32225, USA
Phone: (904) 527-1238
State: Florida
Zip Code: 32225


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Reviews
I've heard horror stories about gyms refusing to work with members before in regards to cancelling their membership, but I never thought I'd experience it first hand. I recently received a really good offer on a job that will require me to travel to various maintenance facilities to work for roughly 3 months at a time. This travel will require me to live out of a suitcase utilizing such programs as AirBnB for housing. Unfortunately, i made the mistake of enrolling into a 2 year membership with this gym prior to receiving my job offer. All they asked for me to cancel was proof of my moving and $50 for early cancellation. Easy right? Wrong. I've given the corporate office multiple letters detailing my job requirements and contact information FROM my company. Rather than accept this as proof, or reach out to my company to verify, they have simply emailed me telling me it's not enough and that I need to provide a utility bill or lease agreement as proof. Again, I will not be living in anything other than hotels and AirBnBs so this isn't plausible. I have sent multiple emails asking them to call me so we can discuss over the phone. Again, I have been ignored or just talked in circles via email. Did I mention I have 2 years remaining on contract at $30 a month for a membership I can't use? Do yourself a favor and stay clear of any contractual obligations to this company. Obviously, they care less about working out solutions and customer satisfaction than they do about taking your money.
8 years ago (17-12-2017)
Awesome gym and amazing staff! They make everyone feel welcome there! Great price for the premium membership!
8 years ago (20-12-2017)
Canceled my membership 13 days after signing up (even though is says all over their building 20 dollars a month with no membership required.) these employees are paid on commission- so a lot of them tend to be dishonest. I've heard numerous military guys say they have left on orders and they get back even after notifying this business that they are deployed they end up getting send to collections for over 500 dollars. This company does this so they can take advantage of you and sell your debt off to collectors for pennies on the dollar and receive massive tax write offs. After cancelation, this company sent me a bill for over 700 dollars. I canceled months prior to this, and was living in a different state. I sent numerous electric bills and pay stubs, saying I lived over 1500 miles away just a month after signing up, and somehow I'm responsible for this insane amount of money after utilizing this gym for 10 days. These people are scammers-- a quick search on the BBB website will reveal that.
8 years ago (29-10-2017)
I have had mixed experiences with my membership at Bailey’s Gym. I would NOT recommend someone starting a membership at this gym due to surprise fees and a rude corporate office. Overall, the gym is normally in good shape and clean but is exceedingly busy between 4:30-7 PM. Most of the equipment is new-er and the staff is friendly. There is almost always at least one or two machines that are not working or being repaired – but these repairs are completed weekly. The saunas at most locations tend to be dirtier than the rest of the gym. The staff and members are friendly, but the corporate office is rude, has poor communication, and is impersonal. Additionally, many of the staff do not sufficiently inform customers of their contractual obligations and may provide misleading information. My poor experience comes primarily from surprise fees. The initial sign-up fee was waived but I was not properly informed about the yearly fee (in addition to the monthly membership cost). My worst experience came when I had to cancel my membership due to relocation (within the contract). The staff member at the gym said I provided sufficient information for cancelation and I paid the $50.00 fee that is mentioned in the contract. I received a receipt for this transaction and was informed that I would be charged for the next month and then my account would terminate. I was disappointed that there was nothing the gym could do about the next month fee as I would already have relocated to a different state, but I understood that I did not provide the 30 days required to skip this payment. THE WORST: Bailey’s later sent me an e-mail saying this information was insufficient to cancel my agreement and that I would be charged the automatic payments until the end of my contract in January, 2018 (six months after I will have moved). Their reasoning was that the copy of the lease I provided did not have a signature from my landlord. In addition to providing a hard copy of my updated lease (with landlord signature), I sent the corporate office an e-mail version of my lease, a receipt from my new electrical company and hard copies to the corporate office via mail. To this date (July 25th, 2017), I have not heard back from Bailey’s corporate office. The communication of their corporate office is slow (five days to respond to an e-mail I provided) and impersonal. Because I have provided a copy of a countersigned lease (with both signatures) and a copy of my electrical bill, any future charges will have to be reported as fraud. Another poor experience came when the gym provided a personal trainer the private phone number of my significant other. The trainer sent texts and calls to her while she was working and harassed her when she was in the gym working out alone. She felt very awkward at the location this happened at and had to start going to a different baileys location. She did NOT give the gym permission to give out her contact information and had to have a manager tell the trainer to stop contacting her. Summary: The gym itself is nice with relatively good equipment and a friendly staff. The staff may not do a sufficient job at clarifying the contract during sign up, you may be surprised by fees, and the corporate office is terrible to deal with and will make you work hard to cancel your membership even if you are within your agreement. I would NOT recommend this gym to someone else and instead suggest going to LA Fitness – where I have had much better customer service and a cleaner, better gym.
8 years ago (25-07-2017)
A great gym to workout in. Not as good as the Bailey's at the beach but still a good gym
8 years ago (24-07-2017)
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