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Banfield Pet Hospital

  1. Lawton
  2. Ann Arbor Veterinary Care

Reviews, get directions and contact details for Banfield Pet Hospital

Story

Banfield Pet Hospital® - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan® can ensure ongoing preventive care for your pet, at every life and health stage.

Address: 2865 Oak Valley Dr, Ann Arbor, MI 48103, USA
Phone: (734) 302-1650
State: Michigan
Zip Code: 48103


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Reviews
I have been taking my dogs (3 labs) to Banfield for more than 8 years. I just recently met Dr. Zhang and she helped me through the hardest part of dog ownership... putting my old dog to rest. I can't tell you how many times I heard, "I am so sorry for your loss." She realized the love we have for our 12 year old dog and how well he was cared for. I believe that working together with Banfield staff made caring for him easy with their wellness check-ups and great care. So many reviews focus on the money spent in care of our pets. This is what we do if we want to have them in our families. I like the relationships we form at Banfield and I would recommend them wholeheartedly.
8 years ago (24-11-2017)
I have been using Banfield for about 6 months now. I joined their mecial assurance for my dog. He is epileptic and requires medication refills monthly; I must call in and pick up. Which I would get yearly at prior vets, my dog is 10. They seem to make it such a hassle, then they have sent the script to the wrong pharmacy 4 out of 5 times. It has gotten so fustrating. I cant wait.for my contract to end. The only reason i agreed was because the groomer is right next door, at PetSmart. The fisrt time I used them I was so pleased. The groomer kept telling me what a good boy he was and we both said "see you again". His lil report card had all excellent. So the next time I take him to get groomed there, the manager was called up front to inform me my dog can not be groomed there any more because he became tired and wasnt standing??? He is 10 my goodnes. So Im a lil apprehensive to bring him back to doc. I decided to write this because I have just called there and their phone can not be reached???again. They need better coustomer service trianing....
8 years ago (28-09-2017)
Best Doctors Ever! Great Service!
8 years ago (06-11-2017)
We went in for the free vet check and the suggested shots and a stool sample for my new puppy because she has been having diarrhea for a couple days. I said okay do it (giving permission for them to charge me for these services), and the microchip. They take her back to do the microchip and don't do the suggested stool sample or shots that I gave permission for!! They clearly didn't care for her well being, I was concerned about her. Oh well I will just take her to a real vet. Would not suggest this place as a primary care vet. Edit: she had coccidia. Needed meds to get rid of it and it took about a week of meds for symptoms to go away. There is no reason this vet should have overlooked this. Even I knew something was wrong.
8 years ago (14-07-2017)
Brought my dog in for a wellness check and my dog mysteriously winds up with pancreatitis the following day and he had to be brought back in for a couple hundred dollars in tests and we were told before a single test was administered that there were no possible scenarios that there was any connection to his preventative care administered the day prior. I wish I never would have brought him in for the wellness check as it actually made him sick and now I have been forced for fork over more money and been accused of letting my dog eat an excess of fatty foods to cause a problem they actually caused. I hate this place and would never go back if it wasn't for being stuck in the contract. Will look for other locations in the meantime in hopes of finding a more qualified team of veterinarians. If you haven't signed up yet, DON'T DO IT!
8 years ago (02-03-2017)
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