Bank of America Financial Center

Reviews, get directions and contact details for Bank of America Financial Center

Address: 5801 Nolensville Pike, Nashville, TN 37211, USA

Phone: (615) 291-2885

Website

State: Tennessee

City: Nashville

Zip Code: 37211

Opening Hours

Monday: 9:00 AM – 4:00 PM
Tuesday: 9:00 AM – 4:00 PM
Wednesday: 9:00 AM – 4:00 PM
Thursday: 9:00 AM – 4:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

Update Info

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Reviews

At this location right now. When I arrived check in person for customer service people was not in the waiting area. He didn’t reappear for 15 minutes then was able to “check me in” after several people with appointments went in front of me. Fine. B of A has gone to an appointment system and I forgot. Because I try to never come to the crowded locations by my house and I can handle most of my issues on line....I lost my debit card and needed a temp though so I braved the lack of parking and I’ve been waiting for 45 minutes to get a card. Mainly because I wasn’t checked in and a couple who were 10 minutes late for their  appointment which was probably about a complicated banking issue were still prioritized over something that would take less than 5 minutes. I’m not sure if it’s a bank of America issue or if this particular problem is with this employees ability to use common sense to manage the flow of people. I would say I’m never going to this location again under any circumstances, but the platform person almost entirely redeemed this visit. There is a good chance I will schedule future appointments with her. Summary: if you can park and get past the inept gatekeeper, you might get great customer service.

 7 years ago (07-04-2018)

Horrible service. Long wait. Only one teller working while three others stand around. I spend my entire lunch break trying to make a transaction. It’s ridiculous. Happens every single time!!! How is this place still open?!?

 7 years ago (16-02-2018)

Teller was nice but branch management is rude & treat people without respect.

 7 years ago (20-04-2018)

If I could give no stars I would. Long lines, long wait. Some of the staff wasn't the friendliest, mainly the ones behind the counter. Wasn't helpful, was a complete waste of my time. I hated this place so much I had to write a review.

 7 years ago (12-10-2017)

Always a long wait. Only 1 or 2 of the 6 windows open every time with 3 or 4 supposedly upper management staff walking around in offices and not helping to move things along. Bank somewhere else.

 7 years ago (15-03-2018)

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Bank of America Financial Center

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