Baptist Health Clinic at Walgreens

Reviews, get directions and contact details for Baptist Health Clinic at Walgreens

Address: 4297 Oldfield Crossing Dr, Jacksonville, FL 32223, USA

Phone: (904) 202-5462

Website

State: Florida

Zip Code: 32223

Opening Hours

Monday: 8:00 AM – 8:00 PM
Tuesday: 8:00 AM – 8:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 8:00 PM
Friday: 8:00 AM – 8:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 9:00 AM – 5:00 PM

Update Info

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Reviews

Awful patient care. I specifically called to find out how late they took walk-in's and was told by the person who answered 7:30. I confirmed with "so if I come now (at 6:50) I can be seen tonight?" and was reassured yes. Arrived at 7:10 but couldn't check in - their system notified "No longer taking walk-in's at this time". I waited another 3 minutes for anybody to walk to the counter to explain I spoke with the the person I referred to by name and was very specifically told 7:30, I was simply told "she doesn't know". Unfortunately I don't recall her name but she was very curious about my symptoms. After telling her she said "yeah no. If you want we can see you right at 8 in the morning". I walked away at that point. The whole point of coming to urgent care at 7 pm was because I felt so bad I didn't want to wait for my own doctor.  I get why they have cutoff times, I really do, however all their staff needs to be trained properly. I've been a Baptist patient for 25+ years, I'm extremely disappointed. I'll avoid their facility in the future.

 9 years ago (10-08-2017)

I had the best experience (despite being sick).  The doctor (or whatever she is), Mary, was wonderful.  When I got there, she was finishing with one patient, cleaned up the exam room, and them came out for the next person (me).  Asked plenty of questions and asked follow-up questions to where the symptoms led.  Gave me a great explanation on the meds, both prescribed and OTC.  
All-in-all I highly recommend coming here.

 10 years ago (22-02-2017)

This company needs to have better communication with its clinics or we need to be able to call the clinic directly. I called to make sure they were still taking patients and the company said yes I get there and the pharmacy says she left 20 minutes before. She leaves at 630 everyday... Horrible

 10 years ago (06-06-2016)

Apparently open at 9am means we open and work for 30 mins before seeing patients. Waited 20 mins with no other customers for a smug woman to finally come out of a room and tell me that she has a 9:30 coming soon so I'll have to wait. Told her I'd been there since 9 and she said no, I'd only been there two mins so I had her show me the sign-in screen and sure enough, 20 mins. She gives and excuse that she had to run some numbers and says I still have to wait until after her next appt, equally as rudely as the first time. So much for customer service, I'll never be back.

 10 years ago (15-10-2016)

It doesn't matter if you have an appointment you still have to wait for hours to be seen. Worst clinic. They are extremely slow.

 10 years ago (08-11-2016)

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Baptist Health Clinic at Walgreens

Reviews, get directions and contact details for Baptist Health Clinic at Walgreens

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