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Baymont Inn and Suites Cincinnati

  1. Ohio
  2. Sharonville Lodging

Reviews, get directions and contact details for Baymont Inn and Suites Cincinnati

Baymont Inn and Suites Cincinnati

Story

Baymont Inn and Suites Cincinnati offers hometown hospitality and exceptional service at an affordable price, including free Wi-Fi and a complimentary breakfast.

Address: 10900 Crowne Point Dr, Cincinnati, OH 45241, USA
Phone: (513) 771-6888
State: Ohio
Zip Code: 45241


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Reviews
This hotel does not deserve even 1 star. It is the worst hotel I have ever been to in my entire life. To be honest, it is not safe if you have any children. Not clean at all and bed bugs. I had to get rid of all the clothes I brought with me. It has a very nasty oder. I do not recommend this hotel.
7 years ago (09-12-2017)
Not exactly what I was expecting from pictures that were on the website. Lobby looked nice, but the room needed repairs and could use updates. We picked this hotel because it had a pool so our girls could swim. But, after seeing the room, I wasn't surprised to see trash laying on the chairs. The pool water looked milky. No towels available in pool area. Probably won't return. Very dissatisfied.
7 years ago (29-09-2017)
Place was extremely nasty. Our room was nasty and smelled like sewage. We wanted a non smoking room and was told they were out. So I had my mom call after getting the room and they said they had plenty of non smoking rooms. Pool was absolutely disgusting. The water was green. I wouldn't stay here again if someone paid me to. This place needs to be shut down.
7 years ago (09-10-2017)
Gosh I don't even know where to start but the place is so so so bad... You can even notice it by the front desk, the floor is not clean even at the entrance it looks ugly... Me & my fiancé book the hotel it looked nice on the website pictures but once there we were so disappointed and couldn't stay even for one night so we left and looked for another hotel close by... They charged us for the night and asked if we could be given us another room but no way the room was so sinist, dirty, toilets dirty...😠😠😠
7 years ago (15-12-2017)
STAY AWAY HORRIBLE SERVICE. If I could give this place negative stars, I would. I just tried making a reservation for one of our employees and spoke with the rudest staff member I have ever encountered at a hotel EVER. I asked for simple information for my employee like a confirmation number and the price of the stay. He refused to give me any information on the reservation I was making and kept asking if I wanted to cancel the reservation. I had to ask him over 5 times for the confirmation number and total amount until he finally gave it to me but he made sure to ask me "Why do you need the total for the hotel? Do you want to cancel or keep the reservation? We don't have email to give you the confirmation number." So then I finally ask if he can fax it and he angrily says he can but still is asking why. I ask to speak to his manager and he says no he is not here. He refused to give me his manager's name or contact information and I asked over 5 times to speak with his manager. He finally says his manager's name is Bob but he is not here and will not give me a phone number. He continues asking me if I want to cancel, do I want to cancel, so I said you know what yes I do!! He then says "thank God I don't want to deal with this anymore anyway" and hangs up on me... R U KIDDING?!? I have never been so insulted in my life. I make reservations all day long and this is by far the worst experience I have ever had. It was like it was a crime for even calling this establishment. This employee should be fired he has no right to yell, interrupt and argue with paying customers!! I would never recommend anyone to call here so I can't imagine how it is actually staying here! Once again, BEWARE worst hotel reservation I have EVER ATTEMPTED to make.
8 years ago (15-06-2017)
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