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Reviews, get directions and contact details for Ramada Plaza Cincinnati Sharonville

Address: 11320 Chester Rd, Cincinnati, OH 45246, USA
Phone: (513) 771-2080
State: Ohio
Zip Code: 45246


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Reviews
I have been staying at this hotel for several weeks now. Working in town. I was very surprised to see some of the negative reviews. My experience has been very satisfying to this point. Great breakfast!! Just wish it started earlier. Doesn't start until 7:30am. I travel for work and most other hotels I have stayed at start breakfast at 6:00 or 6:30am. Other than that, great place to stay.
8 years ago (13-10-2017)
DON'T WASTE YOU MONEY HERE!!!!!!! This is probably the grossest and unprofessional hotel I have ever stayed at. It took our group over 30 minutes to get our keys even though we had a reservation and have had it for months. One of our group members left because after an hour they still couldn't get into their room 3 separate keys later. The overall smell of the hotel is gross and musty, there was mold growing in our shower and visible grime. The beds were so uncomfortable we might as well have been sleeping on the floor. To top it all off when we went to check out this morning at 630 am the receptionist was ASLEEP! I had to raise my voice just to even rouse her. We will certainly not be staying at this location again, we will continue giving our money to Live Inn across the street. Cheaper prices, clean rooms, and wonderful staff over there.
8 years ago (01-10-2017)
This was our first time here The staff was very helpful.Our room keys didn't want to work had to go down twice so far. They said breakfast but not on weekends. The pool was nice but cold, but full of kids. No Microwave in rooms. Had to take coffee pot into the room because the plug in the bathroom didn't work. Only had two towels for three people. No extra blankets nor pillows. Won't be returning.
8 years ago (21-10-2017)
Pleasant experience. Breakfast was good and free. Close to shopping and restaurants. If I'm being picky, the carpets could have used a good scrubbing and I wasn't crazy about the $75 incidental hold placed on my credit card. But we needed an affordable, clean, safe place to stay the night and this fit the bill. We would probably stay here again.
8 years ago (05-08-2017)
Where do I start about this hotel, well the staff was rude to me in my group! My business partners key did not work in the door and the lady was very rude to him when he addressed The problem. They had to go down to the lobby twice for new keys and never made it to the room. The lady at the front desk didn't care that the key didn't work. When we walked in the hotel it's smelled like mildew and pot smoke and was just plain out disgusting. When we get up to the room there was hair on the counter then we looked in the shower and the bathmat was pulling up with mildew underneath of it. At the time of check-in we were so exhausted we decided to stay and tough it out. In the morning when we were checking out at 6:30 AM the lady behind the desk was asleep...how was this Acceptable in any way! If she was that tired she should've got a room oh wait she might've been complaining how disgusting the rooms are. If you were traveling in the Cincinnati area or headed to the Sharonville convention center my recommendation is to go to the Hyatt or any other hotel on Chester
8 years ago (02-10-2017)
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