Ben Franklin Plumbing

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Address: 701 E Plano Pkwy #505, Plano, TX 75074, USA

Phone: (972) 516-3941

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State: Texas

Zip Code: 75074

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Reviews

Everything was great until the quote came in-- ridiculous pricing.

The service tech gave a quick look at the problem, pulled out his price-matrix sheet and robotically quoted me $1,100 for the repair.  When I said that that was too much for a connector replacement, he replied "We are a premium service."

Well, Ben Franklin just "premiumed" itself out of a job.  I paid the man the $59 home visit fee (he was there for less than 10 minutes) and he left.

I had the repair completed by Ajax for $305.  

Ben Franklin may be good for after-hour emergencies, but their pricing is ridiculous.

 7 years ago (21-07-2017)

The gentleman was very nice and friendly. The quote was crazy.

 7 years ago (21-07-2017)

3rd time using Ben Franklin out of Plano and these guys have been consistently awesome. Had a total emergency this weekend. Kids broke the tub handle on the second floor and we couldn't turn the water off. Called BFP around 8pm and they got one of their guys out ASAP. Needless to say, saved me a ton of money in potential water damage costs. Once again, you guys hit it out of the park. Thank you Art and BFP!

 8 years ago (12-02-2017)

We have used this company twice and are very satisfied with their work.  They may be extremely expensive, but they arrive on time and work quickly.

 8 years ago (08-10-2016)

Outstanding service, from the office to the field. I spoke with Donna in the office about my problem, she had a plumber, Charlie, at my house in 30 minutes. He was nice, well dressed, and did a professional job for a reasonable price. Very pleased, highly recommend.

 9 years ago (16-09-2015)

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