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Best Buy

  1. Indiana
  2. Indiana Electronics Store

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Best Buy - Bloomington

Address: 2721 E 3rd St, Bloomington, IN 47401, USA
Phone: (812) 336-7921
State: Indiana
Zip Code: 47401


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 8:00 PM

Update Info
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Reviews
The folks at this Best Buy have always been helpful. The last time I was in, the Geek Squad was reinstalling Windows for me. Their standard turnaround is 3 days, but they were able to get me my machine the next day. The guys back in computers are very knowledgeable and very helpful when trying to make a decision. Very honest and not just trying to sell you something.
7 years ago (17-01-2018)
Great store with lots of friendly and helpful staff. They have great deals if you can find them, but most of their stuff is good quality at typical prices. I can't recommend buying any peripherals like cords or cables or stands because those are much more than you can get online. But the actual electronics and appliances are all competitive, and they'll even work with you a little bit if you're spending a lot. I've never had a single problem with this store and have bought many TVs, gaming consoles, and appliances here.
7 years ago (21-11-2017)
Let me start this off by saying that I have been shopping at Best Buy for years and have spent thousands of dollars there. My experience at the Bloomington Indiana store today was disrespectful and completely unacceptable. I went into the store to look at some items like I have many times before with no problems but as I was walking around I noticed that an employee in an electric wheelchair was following me to every isle I went to and stopping to watch me. To make sure I was not making this up in my head I tested my theory by walking to the other side of the store and sure enough he followed and stopped. I approached him and asked if he was going to follow me to every isle I went to and he said nothing so I went about my business. Sure enough he kept following me! I am a bi-racial Caucasian and African American male so I am used to some profiling but this went beyond that. Since I could not shop in peace and my frustration was building I decided to talk to the manager and air my complaint. after waiting a couple minutes he approached and I informed him of my situation to which he replied with no concern for my feelings of disrespect that they have the right to be anywhere in the store they please! Really, I replied that I understand they have that right but to follow to every isle and watch my every move was disrespectful. To which he replied, did the employee say anything to you. No he just went to every isle I went to and starred at me. To which he replied, if we had a problem with you we would have said something to you and I would have been on the floor to confront you. At this point I am beyond frustrated, can this manager not see that the actions his employee took to profile me were wrong and that is no way to treat a loyal customer. Towards the end of the conversation I was so upset that I could barely think and may have used a couple of curse words during my statement, not at the manager but to describe the situation. This is when the manager decided that he would try to turn me into the bad guy who was in the wrong and said that since I was cursing he was done and walked away from me. I called customer service to the complaints department which transferred me to a call center in India where they said they would forward my complaint and I should hear back at some point. This situation truly disgusts me, I am used to being profiled to some point but to have this blatant of a display was disheartening to say the least and then to have the manager of the store show no compassion at all and basically say that it was the correct thing to do I don't even have the words to describe how that makes me feel. Not that it matters what I do, this kind of treatment is wrong, I am a nurse who spent 8yrs in the military as a Navy Corpsman. No person deserves this kind of treatment.
7 years ago (17-01-2018)
They usually have what I need. I check online most of the time before I make the drive. I also check for better prices. They are usually close enough to satisfy my impulse buys but you can very often find more information and better prices online if you are willing to wait a few days.
7 years ago (06-01-2018)
Little dirty compared to other stores, buy not a bad experience. I would say geek squad needs to be a little more understanding wjem you don't tell a customer you need a appointment to pick up your computer, that more then likely you won't book one. They told me my computer was in thats it. I go to get it and they acted like I needed a appointment?!?! Sorry....
7 years ago (26-01-2018)
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