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Reviews, get directions and contact details for Best Western Airport Inn & Suites Cleveland

About

Best Western hotel by the Cleveland Airport. Free WiFi, free breakfast, indoor heated pool, and much more! Great for business, leisure & extended stay travelers!

Story

Located in Cleveland,OH, the Best Western Airport Inn & Suites Cleveland is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Address: 16501 Snow Rd, Cleveland, OH 44142, USA
Phone: (216) 267-9364
State: Ohio
Zip Code: 44142


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Reviews
The staff was wonderful and friendly. The rooms were very clean. The surrounding business were affordable. There was even a park within walking distance for the kids to run a bit. Definitely will return in the upcoming months when we visit our son at Baldwin Wallace University which was only a 10 minute drive.
7 years ago (27-10-2017)
Check in was very confusing. We had requested a King Bed room with an even number and was given a key to a room with 2 doubles on the opposite side of the hotel. The staff seems to have changed and they were not very familiar with things. It took us longer than normal to check-in and then was told we could not receive the room requested. "Don't worry we will take care of you", is what we were told and that they would give us a nicer/upgraded room. The staff went up to check to see if another room was ready for us. Gave us our keys to what we were told was an "upgraded" room and it turned out to be just one with 2 double beds. Not my idea of upgraded.We are Reward customers stayed here multiple times just this year and several times last year. I also think the breakfast items have been scaled back.
7 years ago (03-10-2017)
My overall expierence was great. I love this place ... Its so friendly and all the people seem to be happy to be there... The housekeeper Jessica was really good. She met my expectations and made sure we had everything we needed . she made sure our stay was wonderful ....You need more housekeepers like her... ❤
7 years ago (13-10-2017)
I want to make this post so that the housekeeper i had knows what an amazing job she has done. I stayed on this property a few times and to all the guest that stay there i highly recommend that Heather be your housekeeper. She is amazing. She goes above and beyond to make sure that you have everything that you need during stay.
7 years ago (16-10-2017)
I had a great stay. The staff was friendly and helpful. The property is clean and comfortable. The breakfast was good and everything was well stocked. I didn't use the pool but it is indoors right off of the lobby and looked pretty cool.
7 years ago (26-08-2017)
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