Howard Johnson Inn Cleveland Airport

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Address: 16644 Snow Rd, Brook Park, OH 44142, USA

Phone: (216) 676-5200

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State: Ohio

Zip Code: 44142

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Reviews

I'd give it 1/2 a star or no star if I could. Stayed here for a night and noticed they charged us an extra $250 a week later. They tried saying my wife and I smoked in the room. After arguing with them, they then stated we were doing drugs in the room which was also false. We contacted corporate and they were extremely upset at the hotel and gave us our money back. We also received a call from an investigator with the company wanting to know what happened. Stay away from this dump! I know it's nice to save a few bucks when staying at a hotel. However, after our experience, I'd rather pay over $100 for a room and know I'm in a nice hotel and taken care of.

 9 years ago (21-04-2017)

The worst you can ever imagine. I have never been treated with such disrespect by the manager and her staff. Drug dealers, Prostitutes on the staff and guests. 

DO NOT GO THERE there is a very nice Hotel down the street for the same rates. They Have a gym, Indoor pool, restaurant and BAR.

Yes they have towels and toilet paper and the toilets Flush, roof don't leak all over. 

NO STAR FROM ME

 9 years ago (12-05-2017)

Worst looking hotel in the airport area. Much better choices available nearby. Would not stay here!

 9 years ago (19-08-2017)

Clean & Modern Room, However thats the only reason I'm giving any stars.. Paid $60 for the room plus an additional $50 for a security deposit, because we paid cash.. when we went to check out they acted like we done tore the place up & had to go "check" the room, & spent 20+ minutes checking the room, until my friend went to see what was going on.. we didn't trash the room, threw all of our trash out as we should have, left the room as we would have had to clean it ourselves.. they gave us the $50 deposit back but after standing there waiting for a half hour, i felt as if they were discriminating against us.. won't stay there again.. I'll take my money elsewhere next time

 9 years ago (28-04-2017)

OK. long story but worth the time to read it. Me and my husband checked in originally on May 20th '17 in this time. We were staying for a total of SIX days. Now. In this initial stay . We were moved rooms SIX times because simple amenities were missing or didn't work. not to mention the bug bites that covered me from their bug problem . Now. On that sixth night. They moved us up to the third floor. In this room they have a window at child level . NO safety locks. NO screens nothing. Well this is all irregardless to what i have to say next. So the air conditioner is below that window right? and theres carpeting below the air conditioner enough to step on while you're fidgeting with the conditioner. SO the next morning while my fiance is getting ready for work i ask him to cut the air off. As he does. His foot goes thru the floor... So I call front desk AGAIN. This time to let them know i'm calling an ambulance for my fiance , They get up there the ambulance gets there . Everyone's there. We clearly have a lawsuit on our hands now. Get to the hospital , Come back to talk to the owner where WE are blamed for what happened . Was told we should've never called an ambulance because the fire dept called the bldg dept and this hotel got shut down for a number of health code violations. and we still haven't gotten any kind of reimbursement for the time that my fiance has been out of work or anything. I suggest you don't waste your time or your money and just stay somewhere decent. also their pool is not open nor will it be anytime soon

 9 years ago (05-06-2017)

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Howard Johnson Inn Cleveland Airport

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