Americas Best Value Inn - Cleveland Airport

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Address: 14043 Brookpark Rd, Brook Park, OH 44142, USA

Phone: (216) 267-2350

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State: Ohio

Zip Code: 44142

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Reviews

This place is HORRIBLE. 
The staff could have been friendlier. We paid for a week stay in one of their rooms. The door had stains all over it, the sink and bathtub had rust and cracks, the toilet paper holder was broken off the wall, the towels looked used and torn up, there was holes and markings all over the wall, cigarette holes and stains in the sheets and chair. The sliding door to the balcony was broken, there was a cobweb on the ceiling, carpet was nasty, door hinges were breaking off. I took plenty of pictures. My boyfriend and I were in the room for less than 10 minutes. We proceed to leave and the guys at the desk asked what was wrong, we told them and tried showing them pictures but didn’t care to look at them, they must know that housekeeping doesn’t do their job properly but don’t care. At least we got our money back. I should have read the reviews before we booked a room.

 7 years ago (15-01-2018)

The motel is very cold. I asked for an extra blanket twice at the front desk and did not receive one. When the housekeeping cleaned my room in the morning they replenished my coffee, but I had to go get my own cream and sugar packets and bring them to my room. Also I the breakfast is only raisin Bran and bagels with no jelly or jam offered. You aren't allowed to take the breakfast to your room to eat it. Also, not all of the rooms are renovated. Before my room was changed the room that they gave me was horrendous and from the 70's. It smelled of cigarettes and stale cigars. They switched my room and the new room is decent, however.

 7 years ago (16-12-2017)

bonus star for no bedbugs!
heat worked and there's hot water.
my non-smoking room didn't smell like cigarettes.
WiFi is decently fast with no other guests using up the bandwidth.
the complimentary Continental Breakfast consisted of a wide selection of: presumably off-brand Raisin Bran, coffee, watered-down orange juice, room-temperature milk, and plain bagels with butter.

don't stay here if you have any other options.

 7 years ago (22-11-2017)

Room was comfortable. Had all the things needed. Bathroom had just a regular light bulb where a heat bulb should have been therefore it was quite chilly. Continental breakfast was very sparse but coffee was hot. Would stay again.

 7 years ago (08-12-2017)

It was an affordable place to stay before a flight out of Cleveland airport. The staff was so accommodating and VERY friendly. The issue is just that it's a little run down with stains and mystery marks all over the room as well as a terrifying elevator.

 7 years ago (23-12-2017)

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