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Reviews, get directions and contact details for Best Western Plus San Antonio East Inn & Suites

Best Western Plus San Antonio East Inn & Suites

Story

At the Best Western Plus San Antonio East Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus San Antonio East Inn & Suites will stand out among other hotels in San Antonio,TX. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus San Antonio East Inn & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Address: 8669 E IH-10, San Antonio, TX 78109, USA
Phone: (210) 661-8669
moc.liamg@tsaeoinotnanaswb
State: TX
Zip Code: 78109


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Reviews
The ladies at the front desk are beyond rude and not helpful at all. We make this trip several times a year and decided to try this hotel this time, what a mistake! The best thing about the hotel was Rose at breakfast.
8 years ago (29-10-2017)
I have stayed at Best Westerns before, and usually I am satisfied, but this particular location dropped the ball this last time. I have stayed at this Best Western once before, and do not recall being dissatisfied, but this last time, they left a very bad impression. My husband told me not to stay at a Best Western ever again because of it. They up-charged me when I had to get moved to a different room, so I had to pay 60 bucks more than the original room I booked. Then, the room wasn't even worth all that money. It was located right in the very front by the lobby and breakfast area. I could hear the elevator going up and down very often, and people talking, so I had to sleep with the TV on. While I was taking a shower, the faucet flew off and almost hit me. I was all soaped up so I had to run bath water just to finish bathing. Then, when I expressed how dissatisfied I was about everything to the front desk, they did not want to compensate me with a refund or at least give me a discount. I had to basically threaten to report them to the Better Business Bureau before they would take me seriously and give me some compensation.
8 years ago (22-10-2017)
You get back what you put out. I found this facility warm clean and with a true Texas Hospitallity feel. I'll be back! Happy Holidays stay here it is nice.
8 years ago (20-11-2017)
Exceptional stay. Very friendly and courteous staff. Nice rooms. Wonderful Jacuzzi rooms. Exceptional room service. Good prices as well.
8 years ago (21-08-2017)
The bed was comfortable, the room was clean. It was an older hotel but still in decent condition. The staff was helpful and nice. The location was a little out of the way with not much around it. It was a short drive from the at&t center where the event we were attending was. The breakfast had good variety though the breakfast room was too small and not enough seating. If I were attending another concert at the at&t center, I would stay there again
8 years ago (26-06-2017)
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