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Reviews, get directions and contact details for Super 8 Universal City

Address: 200 Palisades Dr, Universal City, TX 78148, USA
Phone: (210) 951-2968
State: Texas
Zip Code: 78148


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Reviews
My favorite hotel! Great staff, don't knock down your door at the ass-crack of dawn, unintrusive. Love this place!
8 years ago (13-11-2017)
It's cheap. For the money, it's not terrible. That said, it's not that comfortable and it's not that clean. It did seem safe.
8 years ago (21-11-2017)
Bed had stains on it, bathroom had mold, toiletries were already used... the remote was even sticky! Only reason it got 2 stars is because it was a large room, and the mattress was decent, despite the dirty sheets.
8 years ago (22-10-2017)
Only 2 star hotel I know that has a mandatory $40 deposit due upfront for possible towel theft or room damage that you may get back upon check out. Never again. Stayed in a different location and did not have to pay a deposit. Needless to say, I went somewhere else that was nicer with better customer service.
8 years ago (21-10-2017)
DONT STAY HERE. Me and my family checked in here when our AC went out. I am familiar with the area which outside of that block is very nice. TONS of cars were parked there and many of the people staying there live there. I know because many had their doors and windows wide open. As soon as I opened our door a roach ran across the room. There were white stains on the bed sheets and red stains on the mattress. The restroom was very dirty and smelled like pee. Mosquitoes everywhere in the room. My son was coughing horribly during the short time we were there. We checked out after only being there for about 30 minutes. I will call super 8 to request a refund. WORST experience ever and I have stayed in many cheap motels while traveling. I know all hotels have a review that says don't stay here but trust me DON'T STAY HERE. We went to comfort Inn a few miles away, it was worth the 20 dollars more! Whatever good reviews are on here must be fake or the people living there got a discount for writing them!!! STAY AWAY!
8 years ago (21-08-2017)
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