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Billion Auto - Ford of Clear Lake

  1. Iowa
  2. Clearlake Car Dealer

Reviews, get directions and contact details for Billion Auto - Ford of Clear Lake

Address: 3101 Willow Creek Ct, Clear Lake, IA 50428, USA
Phone: (641) 903-2299
State: Iowa
Zip Code: 50428


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Reviews
Brandon provided excellent service during our recent purchase of a used F-550. He was personable, honest and overall very comfortable to work with! I was a little apprehensive to drive my minivan into a car lot and ask to test drive a huge truck with a couple small children in tow, but he handled it like a champ! Any questions I had were met with immediate answers. He followed up after the sale and gave a sense that he genuinely cares for his customers. Kudos to Brandon! He may be newer to Billion, but he's off to a great start!!
8 years ago (04-12-2017)
This place was very good to us when we really needed help on the day after Christmas. We'd been driving 9 hours and blew a tire valve. -7 degrees outside, dark, and baby is hungry and tired. We caught Anthony in service right before closing. He and the tech, Jordan, went out of their way to put on a new valve and restore the tire. They could've added lots of fees given the situation. We were afraid it would be another repair we couldn't afford. But the final price was lower than I could've hoped for. The service was great and we were able to wait in the cozy lounge and feed the baby. This is an exceptional dealership service department. We really appreciate their help.
8 years ago (27-12-2017)
Brandon helped me get into a 2012 Ford Fusion. He was wonderful! Very helpful, patient, and friendly. Brandon and the Billion Ford staff made sure I walked off of the lot with a car that day! All of their cars, new or used, are in amazing condition. They make sure their cars on the lot are in tip top shape. If you can’t find anything you like on the lot, they have 20 or more Billion Fords in the United States. I am so satisfied with their customer service, I will definitely be back when it comes time to get into another vehicle.
8 years ago (13-11-2017)
We were traveling to MN to visit family. We live in Mo and were driving our old Honda Civic with trepidation, We would prefer to rent a vehicle but we found out a few years ago that rentals don't come with snow tires. With our brand new snow tires and our car previously checked by our mechanic we hoped for a nice, uneventful trip. Around Thornton we discovered that was not to be. We heard a loud whining and zing and our battery light came on. What to do? We stopped at a convenience store where they told us if we could get to exit 194 there were places that could help. As we pulled off I saw Billion Ford and we pulled in. We were met by Tony Papouchis aka our angel. He got us in right away and they were able to diagnose that our air conditioning compressor had frozen up. He said it would be far cheaper and quicker to bypass the compressor and find a belt that would make the alternator, etc. run. So Billion's expert mechanic was able to come up with the size belt that would work. After about an hour and a half we were back on the road and very thankful to Billion and their attentive staff to get us back on the road. Again thanks a Billion, like you've never heard that before and a special thanks to Tony Papouchis for his kindness and professionalism.
8 years ago (22-12-2017)
UPDATE Monday, December 4, 2017 Got a call from sales rep Monday morning and they ARE working with us on replaceing the tires. Very satisfied with solution!! Saturday, December 2, 2017z Drove 2.5 hours to purchase a used F350 diesel. Had worked out a FAIR price and put money down over the phone. Arrived and found it had 17k miles, not 15 like we were told and it desperately needed new tires. Although the price for the truck was fair, adding another $1200 to price, to put new tires on, didn’t make sense, they didn’t even offer to pay half of the cost of tires. Drove 2.5 hours home without the truck.
8 years ago (04-12-2017)
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