Budget Car Rental

Reviews, get directions and contact details for Budget Car Rental

Story

Budget Car Rental Reno operates one of the world's best-known car rental brands. Budget is an industry leader in providing vehicle rental services to value-conscious travelers.

Address: 5405 Meadowood Mall Cir, Reno, NV 89502, USA

Phone: (775) 826-4166

Website

State: Nevada

Zip Code: 89502

Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 8:00 AM – 3:00 PM
Sunday: 11:00 AM – 3:00 PM

Update Info

Similar places near

Avis Car Rental 11 meter The agent who assisted us with the car rental was polite, helpful and the best in the...

Rent-A-Wreck 2 miles In my opinion the Worst place to every rent a car. I had an experience which i felt w...

Enterprise Rent-A-Car 2 miles This location closed early and left me hanging. Enterprise customer service told me t...

Budget Car Rental 2 miles Awesome company. Very good and new car. Everything was so easy to handle we are impr...

Hertz 2 miles The great thing about this place is, it's in the airport. You won't ever get lost try...

Enterprise Rent-A-Car 2 miles I was very pleased with my rental experience at RNO Enterprise. All the employees enc...

Payless Car Rentals 2 miles Very unhappy. We had to rent a car to travel out of state unexpected for a funeral. ...

Payless Car Rental 3 miles We rented a vehicle from the Payless that operates out of the Reno Airport. The shutt...

Enterprise Rent-A-Car 3 miles The people that work at this location a super helpful and nice and they have great at...

Budget Car Rental 3 miles I spoke too soon. Now they cant stop messing with my bank account. They reversed the ...

Avis Car Rental 3 miles Horrible! Never going back to this location, gives Avis a bad name. The manager there...

Hertz 4 miles The girl that helped us with our reservation was sweet thourough and helpful!~! (A...

Enterprise Rent-A-Car 5 miles Needed a rental car for a fast trip .Called Enterprise found a friendly staff willing...

Enterprise Rent-A-Car 6 miles They are always professional and helpful. Getting the right car for me. I ALWAYS rent...

Enterprise Rent-A-Car 22 miles My truck broke down on a Friday afternoon and by the time I got towed and back home e...

Hertz 24 miles Carson location is great and managment is awesome. Cannot say the same for other loca...

Hertz Rent A Car 33 miles

Hertz 36 miles Made us miss our flight. The one worker manning the desk "is often late" according to...

Reviews

The manager here is not accomodating and has a bad attitude and disposition. The other staff is nice and seem to dislike her as well which shouldn't be so obvious in a business. The phone is rarely answered when I called or busy. I had to call the 1(800) number several times and have them assist me during normal business hours. The prices are very exaggerated especially considering they do not offer a guest pick up and drop off service. The cars I've rented here have been dirty many times which I would have addressed if I had that kind of time to wait. Oftern the cars have had a lot of damage scrapes, scratches and odors. The last vehicle I rented was dirty and I didn't have time to mention it and wait for it to be cleaned but when I returned it (much in the same condition) I was charged an absorbatant fee for it to be cleaned. I would recommend Enterprise over Budget and found it to be much less expensive for a better car that was clean and a professional staff, including free guest drop/pick up service and a much faster check in/out time rate. 

 8 years ago (15-08-2017)

Cars are fine, but the location needs far better signage as it is hard to find.

 8 years ago (07-09-2017)

Nice employees, accommodating, fairly quick Service. 

 8 years ago (22-08-2017)

if there was an opportunity for me to leave a negative amount of stars i would. a reservation was made for a mazda 5 for the total amount noted of $118.80

upon pick up, the vehicle was not in clean condition, which was brought up to the branch manager Jennifer.

since the rental return was for sunday at approximately 4pm, i was instructed to leave the keys in the Sears drop box since the branch location would be closed.

the vehicle was returned with a full tank of gas/ as it was upon pick up. the keys were in the drop box as instructed.

after checking my credit card statement, my total charge was for $212.77, which is literally almost $100 bucks more than what i agreed to and what i was informed the total charges would be.
i was not notified or contacted about the change if charges and only saw it upon checking my statement.

i contacted the branch manager for an explanation on these irregularities and her response was most annoying and frankly rude. it was like challenging to get some answers and reasonable explanation for the charges. he reply was not helpful whatsoever and just plain outright disrespectful

so i wont be renting from your company or location again and i hope this review deters other customers to consider another option such as enterprise or dolan auto group when renting a vehicle in Reno, Nevada.

and lastly, i disputed it with my credit card for a refund.... thank goodness they were helpful
and im reporting this to the district manager for Budget because a serious performance evaluation or secret shopper needs to investigate Jennifer's performance as a manager at a branch for a National Company.

 9 years ago (09-03-2016)

Budget has always been my favorite car rental company. I've enjoyed there service, and helpful, staff for many years now, and would recommend Budget Car Rental to all my friends, and family!    

 10 years ago (14-09-2015)

Comment on this business

Map, Satellite View
Street View

to add Budget Car Rental map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=budget-car-rental&id=1214329&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/budget-car-rental-i1214329.html" target="_blank" title="Budget Car Rental">Budget Car Rental</a></p>

Reviews, get directions and contact details for Budget Car Rental

Story

Opening Hours

Find nearby businesses, restaurants and hotels

We use cookies