Budget Car Rental

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Address: 3220 Jackson St, Alexandria, LA 71301, USA

Phone: (318) 442-5113

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State: Louisiana

City: Alexandria

Zip Code: 71301

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Reviews

Love it there. They are really good people. There is a gentleman there that has been very helpful. There was a lady there before who was not the best person in the world but there is a new lady there that is really  nice as well. I have no complaints. 

 9 years ago (29-12-2015)

I had rented from them before but today i was in a very bad situation and needed a car bad. I wasnt going to make it before they closed so they said my husband could come in and start the paperwork. My husband pulled up BEFORE 5 and they already had the closed sign in the window. I was very upset bc i JUST got off the phone with her. I feel that was VERY UNPROFESSIONAL. I thought they were the BEST car rental place but NEVER AGAIN.

 9 years ago (26-05-2016)

This is absolutely the WORST car rental business to rent from. They are ALL very unprofessional. They are rude and DO NOT have any respect for their customers. The young lady at the counter has the nastiest attitude I have ever encountered in my LIFE when it comes to customer service.  This was my second time renting from them in which I DID NOT want to, but being that Enterprise who has 3 locations in my area DID NOT have any rentals they were my last resort. I am assuming I am not the only person whom feels this way in my area because when I arrived there their parking lot was filled with rentals unlike Enterprise whom had NONE. I would never recommend anyone to rent a car from this business. Especially the location on 3220 Jackson St. Alexandria, LA 71301. They need to learn the core values of customer service because I am pretty sure if it was one of them on the other side of the counter they would NOT want to be treated as such. Treat People as you want to be treated! My MOTTO to live by DAILY!!

 10 years ago (22-12-2014)

Get there early because they are slow.  Also rude to many customers.  Unbelievable this place stays in business.

 9 years ago (05-06-2016)

Worst fricking experience ever....I'd rather catch a bus than rent a car from there again.

 8 years ago (07-11-2016)

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