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Reviews, get directions and contact details for Cadence Cycling & Multisport Center

Cadence Cycling & Multisport Center
Address: 5000 Ridge Ave, Philadelphia, PA 19128, USA
Phone: (215) 508-4300
State: Pennsylvania
City: Philadelphia
Zip Code: 19128


Opening Hours

Monday: 10:00 AM – 7:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 12:00 – 8:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 7:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 11:00 AM – 5:00 PM


related searches: Cadence Cyclery, Cadence Collection, Cadence cycling Instagram, Keswick cycling, Cadence Cycling Milwaukee, Cadence bike fit, Cadence Restaurant Philadelphia, Trek Manayunk
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Reviews
Went in there ready to drop a lot of hard earned money and they barely seemed interested in helping me. Like I was just interrupting their hang time or something. I had to push the conversation along - it seemed like they were bothered by every simple question I asked them. Going to a bike shop that's an hour away to get my bike ordered because that staff was super friendly and helpful. Not gonna waste my time on this place again.
8 years ago (23-08-2017)
The staff of Cadence has always been incredibly kind, welcoming, and helpful to me. I've special ordered specific items, paid for bike fittings, and had some minor service done here. Every time, these guys have nailed it! I will continue to visit Cadence, even if I don't really need anything. The owners are great people, and the full-time staff are a bunch of awesome people, too!
8 years ago (12-11-2017)
Very disappointed:I went in on Friday to have my bike serviced after being in the basement for about 4 years. They did look the bike over and told me that I would need a to purchase the tune up to have it looked over and cleaned up ,and I should come back on Thursday to pick it up. I left feeling good about the the service ,I felt that the pricing was right around what I expected . Well🙃Chapter 2 was the title opposite:I got a call from the shop on Tuesday saying "they were able to get to and finish my bike ahead of time and I could come i and pick it up.......well the next day (Wednesday)I got there at the time they opened(noon)and I damn near had to hold the guy with a leash to get him to answer questions I had about the bike then he had the nerve to say"well I didn't work on the bike........like it mattered who did the work ,you can see it's not even cleaned at the least!!!!sometimes it's best to take a $118.95 lost than to get ANGRY !!!!!Needless to say I'll take the extra 5 to 10 minute drive and go back to the bike shop that serviced my bike in 2012. I don't mind paying for a service but I do expect to be serviced. POOR SERVICE :SO DISAPPOINTING!!!! I can really appreciate someone when they address an issue. I went back in on Thursday to pick up my bike with the intentions of paying my bill,getting my bike and moving forward. The gentleman behind the counter addressed my issue and asked if there was anything he could do to make things better.I said no :that's ok. We further engaged and after sharing my concerns with him he recalled the day I came in and said that he did recall over hearing part of the conversation that day and heard me out about all that I didn't understand about the service that was done on my bike . He also took me over to the bike and pointed out the exact details of a tuneup. I was satisfied and my excitement was restored . He volunteered to take my bike out to the car for me ,on the way out I asked him about a kick stand and he took the bike back into the store after pointing out to me where it may be difficult to put a kickstand on the bike but he could ask the guys inside🙏🏽 To my surprise he came out with a kickstand on my bike and said :No charge /as my apology 🙏🏽it didn't end there. he spent about 15 minutes adjusting my bike rack and putting it on my car correctly 👍🏽 I love it when simple conversations becomes the cure-THANK YOU SO MUCH :I didn't get your name but you know who you are and GOD BLESS YOUR HEART OF WANTING TO MAKE THINGS RITE🙏🏽🙏🏽🙏🏽(humbled)
8 years ago (29-09-2017)
Great service in helping me with repairs on my mountain bike, also gave a personalized recommendation for buying a new bike. Good shop with a wide selection of products and accessories.
8 years ago (25-11-2017)
What a great store! My wife and I went in not too sure about what we wanted (we haven't ridden bikes in years). Brady and the Team at Cadence Cycling went above and beyond to help educate us and make us comfortable in making a decision. They have a great selection of bikes, and can order in most anything you would like as well. Can't say enough good things about this place. I would definitely recommend them to anyone in the area, at any level of cycling experience, that is looking for a bike or equipment.
8 years ago (02-07-2017)
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