CapitolMac

Reviews, get directions and contact details for CapitolMac

Address: 714 S Broadway, Baltimore, MD 21231, USA

Phone: (410) 657-8000

Website

State: Maryland

Zip Code: 21231

Update Info

Similar places near

Poptronics Distributors 2 miles They have okay deals on things. Pretty pricey but I guess it's worth it for now. They...

H P Electronics 5 miles "established in 1983 and has since become a leader in professional sound systems...

Battery Warehouse - Glen Burnie 6 miles Fast and reasonable service! I'd recommend the Battery Warehouse to anyone!

hhgregg 6 miles Me and my fiancé went into hh Greg and tried two couches by sitting on them of course...

Best Buy 6 miles Everyone was friendly. Did not take long to talk to someone to know more about the pr...

Poptronics Electronics 7 miles hands down best experience I've had at an automotive shop. Quick, great work and awes...

Aaron's 7 miles Aaron's approved my lease...and took my money. A week later, I called to inquire abo...

hhgregg 8 miles How can I tell you the ways that hhgregg as a business sucked.. yes past tense they'r...

The Big Screen Store 8 miles Michael Wall was a great sales person to work with. He presented all the options to ...

hhgregg 8 miles Love this store to get. Stove n tvs

The Big Screen Store 8 miles Mike Parks is the best salesperson I had the pleasure of dealing with. From beginning...

Micro Center 8 miles Service is always amazing whenever I go in. All the employees are eager to help and t...

Battery Warehouse - Parkville 8 miles My car battery had died and I gotten a hot shot. But that meant I couldn't turn the e...

GTD Electronic Calculations 9 miles I ordered two wireless microphone system. They are very good and comparable to leadin...

AT&T Authorized Retailer 9 miles My friend called because her phone broke and wasnt working after three days of use, a...

Best Buy 10 miles Hello, customer service issues just all around unbelievable bad experience ...we purc...

Best Buy 10 miles This was my first time going to this particular location today. I went to return a pa...

Best Buy 11 miles Welcome to "Ghost Town Electronics" where we strive to ignore the customers, while gi...

Reviews

Rip off. I brought in my computer because my enter key was stuck on my fairly new computer. No detective work needed. They charged me $90 to look at it, but I was told that would be deducted from my final bill. They called me a couple of hours later to tell me they couldn't fix the key, and the part needed to replace it would cost $300 plus labor, for a total of around $500. They suggested I take it to the Apple store to see if they would extend my warranty. So basically, I spent $90 to be told to take it to someone else. Now I understand charging to look at a problem, but I'm sure this is not their first stuck key, and there are a limited number of apple models, and keyboards. There was nothing to figure out here...no mysterious virus, no software issues, just a stuck key. To round things out, when I got home, I realized they had made things worse, and my track pad is now stuck too. So, basically, thank you CapitolMac for charging me $90 to make things worse.

 9 years ago (16-01-2017)

I am giving a 3 because I have had service done to my products in the past and they've done good work. However they work with a massive chip on their shoulder that they are not an actual Apple Store. I called to ask about iPhone repair and had a hunch they wouldn't be able to do it because they're not a full Apple Store but instead of explaining it to me and letting me speak, the representative very rudely told me off and told me how I had to go to a "real" Apple Store to get it fixed. He then proceeded to tell me in detail all of the ways in which to disrespect said Apple Store and their employees. He then promptly hung up the phone on me as I tried to ask another question. I'm actually changing my mind and giving them a 2 for this. This was not good customer service and if it is this big of an issue to you then you should go into a different business. Treat your customers with respect always. This was a terrible interaction.

 9 years ago (27-12-2016)

loved going here vs the ridiculous wait at an Apple location. They saw me quickly and got my computer fixed fast

 9 years ago (08-01-2017)

Came in with a screen issue. A friend on mine who actually works for Apple warned me that they would try to say that it was accidental damage so that it would not be covered under warranty. Less than three minutes after I walked in the shop they did just that. They want to charge almost $700 for something that Apple will take care of.

 9 years ago (08-02-2017)

This review is about two months delayed. I had an issue with my 2009 MacBook Pro, which suddenly shut down and would not restart. I went to my work IT department, Apple customer service over the phone, and Apple Genius Bar - no success in starting my computer. The staff at CapitolMac were extremely welcoming, listened to all my concerns, and within 30 minutes or less were able to turn on my computer. They ran additional tests for me to ensure no other problems were present, explained to me how to problem solve the next time this occurs, and consulted with me on which laptop may be optimal for my needs for my next laptop purchase. Highly recommend this business.

 9 years ago (21-06-2016)

Comment on this business

Map, Satellite View
Street View

to add CapitolMac map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=capitolmac&id=114756&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/capitolmac-i114756.html" target="_blank" title="CapitolMac">CapitolMac</a></p>

CapitolMac

Reviews, get directions and contact details for CapitolMac

Find nearby businesses, restaurants and hotels

We use cookies