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Reviews, get directions and contact details for Charleston Marriott Town Center

About

Experience a vibrant atmosphere, gracious accommodations and exceptional service at Charleston Marriott Town Center. Our distinctive Charleston, West Virginia hotel's location is exceptional as well: steps from the Civic Center in the heart of downtown.

Story

Discover a vibrant setting at Charleston Marriott Town Center. Our exceptional downtown location makes us a top choice among hotels in Charleston, West Virginia, as do our extraordinary accommodations. Our hotel sits steps from the Charleston Civic Center and near CAMC General, world-class shopping and many entertainment options. Enjoy superb amenities at our hotel, including deluxe guestrooms, a heated indoor pool and ample event space.

Address: 200 Lee St E, Charleston, WV 25301, USA
Phone: (304) 345-6500
State: West Virginia
Zip Code: 25301


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Reviews
This property is in a very good location, had nice amenities, and an incredibly polite staff. The free parking for using mobile check is a great touch as well. They also have one of the best club sandwiches I've ever had, although it may have been the free wine in the concierge lounge (no liquor or beer available there, unfortunately). All that being said, the location is showing it's age. It's time for an update, but please keep the charm and staff.
8 years ago (22-09-2017)
We stay here often. The staff is so friendly. We especially enjoy seeing Brian in the concierge lounge. The staff for the restaurant are also do kind and helpful. They have even gone to find my daughter a cinnamon raisin bagel when there were none on the bar after hearing her ask me if they had them. They are in a good location for walking to a lot of local shops and restaurants too.
8 years ago (09-08-2017)
The reason I was given for a lack of hot grab and go sandwiches at the coffee bar was that, the buffet was going. Fun fact, the buffet runs all week. I won't get started on the evening service... The rooms are fine, some of the food is decent, and bless their hearts, I want to believe they are trying but it's hard to tell. Warning to staff, this event will likely be back in the future. You should probably try harder.
8 years ago (12-08-2017)
Overall, the room was nice. I didn't not partake in any of the available room service offerings as I only stayed a single night. The employees were very accommodating, however I was surprised that the cost of parking was not included in the fees. $15 to park in the Marriott owned deck seemed a little step in my opinion.
8 years ago (02-09-2017)
This is an upscale hotel that is worth the price! The staff will go above and beyond for you. There are several different dining options to choose from if you don't want to leave hotel. The hotel is attached to the town center Mall. The location of the hotel is very convenient. Would recommend this hotel to anyone.
8 years ago (21-07-2017)
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