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Reviews, get directions and contact details for Motel 6 Charleston West - Cross Lanes WV

Address: 330 Goff Mountain Rd, Cross Lanes, WV 25313, USA
Phone: (304) 776-5911
State: West Virginia
City: Cross Lanes
Zip Code: 25313


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
West Charleston Cross Lanes was outstanding! I work/ travel and have stayed at about 40 different hotels in the last year. Super nice staff that were compassionate, real people. Uncommon in the costumer service industry nowadays. Would stay here again and would recommend to everyone. They are also pet friendly...they ushered our cat/dog Dallas from the mat in front of our open door into our room as we slept.
7 years ago (08-02-2018)
I have spent weeks away from home to work. I have found the rooms to be sufficiently cleaned and comfortable. I have yet to ask for fresh towels, my bed is always made and my mess is completely cleaned. I'm thankful to stay in a place where I fell comfortable enough not to miss my own home. I would like to give a special thanks to Jessica at the front desk who when asked has always taken care of me in a kind and timely fashion.
7 years ago (02-03-2018)
I have stayed at this Motel several times and the staff is professional and friendly. Housekeeping is always helpful anytime I requested anything they always got it for me in a timely manner Sierra at the front desk is always friendly and helpful with anything I needed. I would recommend this motel to anyone staying in the area. It's affordable and a family environment.
7 years ago (22-01-2018)
The staff here is very friendly. Jessica at the front desk always takes good care of me! I noticed some of the bad comments on here are very harsh. I can tell you from experience that they have a rough crowd here some times and people just don't like to follow the rules. Like not being loud all night. I had to complain about a room being noisy. The GM took care of it right away. The next morning I heard the "noisy" people complaining in the lobby to the maintenance guy about the GM asking him to keep it down. Guess everyone doesn't have common sense about respecting others. Anyway, I will definitely be back!
7 years ago (27-02-2018)
Good stay. Housekeeping could have been better. A few dust bunnies floating around. Other than that it was fine.
7 years ago (23-02-2018)
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