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Reviews, get directions and contact details for Chipotle Mexican Grill

Chipotle Mexican Grill
Address: 760 Sawdust Rd , Spring 77380, TX, US
Phone: (832) 948-1041
State: TX
City: Spring
Zip Code: 77380


Opening Hours

Monday: 10:45-22:00
Tuesday: 10:45-22:00
Wednesday: 10:45-22:00
Thursday: 10:45-22:00
Friday: 10:45-22:00
Saturday: 10:45-22:00
Sunday: 10:45-22:00


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Reviews
Chipotle is one of our favourite joints as a family. The veggie and tofu options with bowl is great alternatives for halal food seekers. This particular store is well managed and ample space to sit. The staff keeps changing every week, but mostly all good.
Management is horrible. The way they operate is horrible. My family ordered food to be picked up at 8:30pm. We ordered our food at 7pm. Remind you we ordered in advance because of my online tutoring at 9pm. We pull up to Chipotle. They ask name if pick up. We tell them and they looked shocked. The manager came back and she told us hey sorry but when ran out of that meat. We only have chicken and beef. Then they started working on our order as we pulled up. I got home at 8:57. Why couldn’t you call us and tell use before hand instead of waiting a half hour to let us know??? Plus why not make everything then have only one thing not ready Instead of whole order. This unprofessional at all cost. What is the point for having to order online in advance? Your team was so unprofessional. We even was missing are kids meal and then when we let them know. The treated us like we where lying and they started to be smart and rude. Yo this ain’t our fault and you’ll better be lucky I didn’t come out of character. I need the person over this store to contact me ASAP because this was unacceptable!
Probably the worst chipotle I’ve been to! Never order delivery from this place. Go in person to make sure they give you proper proportions. What a scam.
Just picked up my order for Burrito Bowl with Steak and there is NOT ONE pc of meat .
Never coming back to this location. The only reason I went tonight is bc we just got done with a cross country drive and I wanted an easy dinner. What a mistake. Serious management problem - the franchise owner/corporate needs to be held accountable for this horribly run location. I feel so awful for the hourly workers who are doing their best but have no idea what they’re doing and end up with a bunch of angry, frustrated customers bc of it. Their hot line ends up so covered in salsas, cheese, sour cream, etc that it’s literally impossible for the workers not to completely drench your bag and bowls with it bc no one has been taught to clean as they go. They don’t work as a team, are always out of items, queso was a thick glob so didn’t get that… doesn’t help that this location has a drive thru that they cannot handle either. Just an absolute mess, I love chipotle normally a fairly safe spot to eat if you have dietary restrictions but there is zero way I’d step foot in this spot again even though it’s less than a mile from where we live.
Horrible. Get rid of the people at this location. I walked in at 9:45 PM and the store was a mess--employees shutting down, line completely empty besides one meat and some watery salsa, and the employees giving zero care about the situation. I walked out but was so mad I came back in and asked to talk to the manager, Ashley. She attempted to sell me that Chipotle is not required to stock fresh meat during operation hours, only when the freshly cooked meat has been gone through. Complete nonsense of course. Then, she told me to call corporate if I wanted to complain, so I did. Corprate gave me a BOGO deal after I declined the free chips n guacamole what a joke and I'm stuck finding alternative food. Great job chipotle.
This is a nice place to visit. It's clean and well kept. Service is fast and food is hot! I'd like a bit more chicken on the tacos though. Ha!Food: 4/5
Always a great place for a quick bite! The food was very good and the workers were very friendly. The whole family was happy. I will definitely be back to Chipotle Mexican Grill.
ABSOLUTELY THE WORST BURRITO EVER... Funny thing is, last time I had one was like 15 years ago... I remember it being kinda good... But this was horrible... And the other person who had one with me said it was awful too. Ordered 3.. 2 chickens and 1 steak... Will never go again... The cheap frozen bean and cheese burritos are better.. Stay away unless you like horrible tasting food.
Always out of everything, staff doesn’t seem to care about lines or the way you request your food to be made. Charged me incorrectly after asking several times prior to paying if the order was right and ultimately couldn’t refund or resolve the issue afterwards. I like chipotle in general but hate coming to this specific location.
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