Christianson Air Conditioning and Plumbing

Reviews, get directions and contact details for Christianson Air Conditioning and Plumbing

Address: 18981 Marbach Ln, San Antonio, TX 78266, USA

Phone: (210) 651-1212

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State: Texas

Zip Code: 78266

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Reviews

They originally installed the AC units in my house.  I've called them a few times over the years for followup support issues. They have always been fair, professional and reliable.  They even fixed one issue for free that was a original construction issues even though it was almost 10 years after the fact.  I appreciate that their AC team stands by their work!

 7 years ago (01-09-2017)

From the beginning, our experience with Christianson didn't not meet any of our expectations.  From poor communication regarding cost for initial testing to scheduling the work, Christianson didn't deliver.  We lost an entire week due to their scheduling department and their workers not showing up before we finally gave up and hired another company.

 7 years ago (21-09-2017)

There's a reason this place has 3 star average reviews. They have no idea how to service customers properly. I paid them for a simple toilet fix in a brand new house and it's still broken. I wouldn't give them one red cent. They don't honor their work and rub your warranty information in your face. There are great plumbers in Austin, call Reliant Plumbing. They're amazing and honor their work.

 8 years ago (28-04-2017)

The customer service is awful. Placed a call at 8:26 a.m. Wednesday for water leak receptionist said someone would be out shortly. After me calling back three times the tech finally showed up at 8 p.m. To inform me I had a foundation leak. The tech said due to it being a foundation leak it would be a 4-5 hour job and they would return Thursday to rerouted the pipe. I didn't hear from anyone so I called only to find out that my house didn't get put on their schedule so they scheduled me for Friday no one ever showed or contacted me so again I contact the company and find out I'm still not on the schedule finally they schedule me for Saturday at 10 a.m. I received a phone call at 9:45 a.m. Stating the tech wouldn't be able to make it because he was in an accident so she tells me he will be there tomorrow (Sunday). At 1:00 p.m. Today I contact the emergency call representative and she tells me he doesn't have the pipe so he won't be showing up today and that I should call Monday morning to be put on the schedule. If I wasn't being forced by DR Horton to use this company they would of lost my business before it even started. WORST PLUMBING COMPANY EVER. Don't waste your time, unless you don't mind this company wasting your time.

 7 years ago (06-08-2017)

Keep searching, find another company!  I have had several horrific experiences with this company. They do NOT care about good quality, good service or you.

 7 years ago (25-08-2017)

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Christianson Air Conditioning and Plumbing

Reviews, get directions and contact details for Christianson Air Conditioning and Plumbing

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