Clarke Kent Plumbing Inc

Reviews, get directions and contact details for Clarke Kent Plumbing Inc

About

Residential and Commercial Plumbing Services, Drain Cleaning, Kitchen & Bathroom Remodeling.
24/7 emergency service

Story

Residential Plumbing Services

Tankless water heaters
sewer line replacement
water leak repairs
water line replacement
gas, electric or propane water heaters
water and sewer line locating
sewer pumps
gas line repair or replacement
natural or propane certified
garbage disposers
water softener installation
faucets, toilets and sinks
a/c condensate drains

Commercial Plumbing Services

backflow prevention devices installation, repaint and testing
emergency service for water heaters
water main repairs
sewer main repairs
slab leaks
auto-sensored faucets and fixtures
sewer odor detection
drinking fountains - repair and replacements

Commercial water heaters in stock and available for delivery or installation
24 hours a day 7 days a week.

Kitchen & Bathroom Remodeling

bath and kitchen renovations
bath and kitchen additions
water, sewer and gas repipes
faucet and fixture relocation
tub and toilet replacement
gas lines for out door grills
fireplace gas lines

Address: 1408 W Ben White Blvd, Austin, TX 78704, USA

Phone: (512) 477-2200

Website

State: Texas

Zip Code: 78704

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

These guys do great work at a fair price. Joshua P came out to our house to fix an emergency leak. He was timely and professional, and provided full transparency of the price. By the next day we were back up and running with a quality fix and a great overall experience. Highly recommended.

 8 years ago (05-12-2017)

It was super-easy to get someone out the same day.  The worker was so smart.  He thought through many possible causes of the drainage issue, avoiding jumping to the most invasive ways to diagnose the problem.  Finally he was able to clear the pipe improvising a bit with his equipment.  This organization is a good one!

 8 years ago (06-11-2017)

My contractor was working on a landscaping project when one of the workers accidentally hit the water line at 3pm. Our regular plumbers were on vacation, so we called Clarke Kent Plumbing to help us out.

The repair required the cut out and replacement of a 3" section of 1" copper line. Line had already been exposed and dug out. The dispatcher told me at 3:15pm the technician was on his way. I received three more calls that he was running late but on his way. 

Contractor showed up at 5:15. Said price to cut copper and install replacement part would be $850. Claimed he had to charge overtime since it was after 5pm and needed to run back to his shop to pick up more material.

Long story short, after lots of negotiation and discussion, we asked the plumber to leave and trapped another resource, who performed the same exercise required for $200.

Unfortunately, this experience is not unique to Clarke Kent and is a major issue in the Austin market. It is the reason why we have started a company to help people manage these types of situations and not deal with short sighted, outrageous charges.

 8 years ago (01-11-2017)

Drain issue. Looked like a problem with the mainline. Robert came out and he suspected the same. He cleared the line and ran the camera, my request. Found nothing but cleared my clogged line. He was courteous and honest. I have used CKP on several occasions and have found them to be on time, clean and honest. I get a goid feed back on the problem and what is being done. I will continue to use CUP.

 8 years ago (11-12-2017)

Worst plumbing company ever! Got their info from a neighbor and called them to fix a leak in an outdoor pipe.  A guy showed up on time and found the leak quickly.  It went downhill from there.  After giving me a very high estimate which I accepted because I wanted to fix this problem ASAP, this guy started digging.  About 45 min later, he came to my door and told me he needed to show me something.  Looked like there are some roots from a tree nearby in the way.  The guy gave me two options, either chop down the tree so he can cut all the roots without the tree falling down or reroute which will more than double the already high estimate.  I was so surprised by what he said but didn't really know what to do so I ask him to give the invoice for what he did.  He charged me 355 bucks and just placed the dirt back onto the leaking pipe.  The next day I found another plumber recommended by a friend.  He cut out a little roots, dug a nice trench, and fixed the leak for a fraction of the estimate Clarke gave me.  It was outrageous that this company sent some incompetent "plumber" to customers and waste our time by lying and still charged the full rate for doing nothing.  Do not use them!!!!!

 8 years ago (30-12-2017)

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