Clarion Hotel

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Address: 3032 Richmond Rd, Williamsburg, VA 23185, USA

Phone: (757) 565-2600

Website

State: Virginia

City: Williamsburg

Zip Code: 23185

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

Hotel is clean, which is the only reason they received 2 stars.

Whilst looking for the dining area for breakfast (which had no food out and was EMPTY), my fiancee and I proceeded to the front desk. 

Not only was the staff misinformed as to when breakfast started (saying that it started at 8, when it was really at 6), the sales and catering managers attitude was ridiculous. 

My fiancee told her good morning and asked how she was, Melinda (the sales and catering MANAGER) looked at him, made a face that signaled disgust and kept walking to the front desk.

As if that wasn't RUDE enoguh, she stormed into the same dining room we just left out of, for about 2 minutes, came back out, and in THE MOST condescending tone turned to us and said "Well breakfast IS in there..."

Now I'm not sure if it's because we're young, or black, but her attitude was unacceptable. 

We frequent hotels for business, and have yet to experience treatment like this.

Needless to say I DO NOT recommend this hotel. We WILL be switching hotels today. And I will NEVER visit this establishment again.

 7 years ago (23-04-2018)

This was horrible!! First off way over priced for what you are getting, continental breakfast was horrible and useless, food was cold and there was no microwave to heat it up. The HVAC system in our room was broken and we were offered nothing, didn't even receive an apology for that just an ok. The best part was trying to check out.... We went to check out at 7:50 this morning and finally at 8:15 I was done checking out because the person who was in charge of running the front desk at that time had "stepped out" . Someone said that they could check us out but he was only going to take my room key and he wouldn't be able to get me a receipt. Finally the guy that runs the kitchen came out and ended up checking me out and got me a receipt, he was very annoyed that he had to come up and help out the front though.

 7 years ago (08-04-2018)

It was a nice hotel, nice bed and fridge but everything else needed some TLC. The elevator was slow, wall paper was coming off, it felt like it use to be really nice but fell apart.

 7 years ago (30-04-2018)

Went there for the restaurant they now have. Excellent restaurant

 7 years ago (16-05-2018)

Everything was great, staff is wonderful and very friendly, breakfast was superb! Room in great shape and perfect bedding for good night sleep after walking in outlet mall. Highly recommend and near outlet mall and tons of restaurants!

 7 years ago (26-11-2017)

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