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Reviews, get directions and contact details for Residence Inn by Marriott Williamsburg

Residence Inn by Marriott Williamsburg
Address: 1648 Richmond Rd, Williamsburg, VA 23185, USA
Phone: (757) 941-2000
State: Virginia
Zip Code: 23185


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Reviews
Excellence service! amazing staff! Room Super clean. Great area! simply on the money! Can not wait to return!
8 years ago (18-08-2017)
Staff was wonderful - kind and attentive. This hotel just looks "tired". Couch and carpet in our room was stained and filthy. No luggage rack anywhere in the room so we had to put suitcases on the desks. No ice machines so we had to ask the front desk to fill our cooler. Spring Hill next door had the luggage rack and the ice machines. Not sure why Residence is lacking these. As I said, staff was very nice but the yucky carpet and sofa left me wondering how clean the rest of our room was.
8 years ago (15-08-2017)
I was in a 2 bedroom (one king two queens) with a kitchen suite. It's a very clean room and the appliances are pretty new save the TV. But the TVs were decent for what they are. The staff is so friendly. I was chatting with one during breakfast and they offered to make me waffles! I have never been treated with this much kindness before from a hotel chain. It's near great restaurants chain and local. If I'm ever back in Williamsburg again I will definitely be staying here again.
8 years ago (03-06-2017)
The manager I dealt with was an idiot. The rest of the staff was great, though. Very thin walls so don't expect a quiet stay.
8 years ago (31-08-2017)
Checked into 2 standard rooms for Memorial Day weekend. Rooms were spacious and clean. No signs of bed bugs. We were given 3 sets of towels instead of four for 4 adults per room, which was odd. The breakfast was average. The waffle maker was not working correctly, which led guests to restart their batter or toss it out. Overall, good for the necessity.
8 years ago (29-05-2017)
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