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Reviews, get directions and contact details for Conrad's Tire Express & Total Car Care

About

In addition to being the area's largest tire dealer, Conrad's performs comprehensive automotive repairs. We service everything on your foreign or domestic car, truck, or van, including doing tune-up and engine performance work.

Address: 33111 Station St, Solon, OH 44139, USA
Phone: (440) 248-7042
State: Ohio
Zip Code: 44139


Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: Closed

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Reviews
Last week I needed 1 tire on my SUV. They had one in-stock but didn't have time to put it on that day so I left the car with them to be done the next day along with an oil change. I asked them if the car would be done by 2:30pm because I needed it to pick up my kids from school by 3pm. They said "Absolutely, well before". I called the next day at 1pm to make sure it would be ready. "It's the next one in" they said. I got their at 2:15pm and my car had not been moved much less fixed. When I asked what was going on they said it would just take 10min. With no other option I waited 20min for them to start on my one tire replacement. At 3pm (the time I am supposed to be picking up my kids 20min away) they brought my car around with the new tire (no oil change). When I got to the school my kids were sitting on the front steps with a teacher waiting. I was furious! When I stopped in for the tire I also made an appointment for an oil change on my wife's van a week later. Today we dropped the van off right at 2:30pm as scheduled for the oil change and ordered 2 new tires to be put on at a later date. We were promised it would be ready by 5pm. When we returned at 5pm the van had not been touched!!!! They said "It's the next one in". I composed my self and asked what was wrong with them. He replied back "We've been busy and I've been trying to catch up for 3 weeks". We cancelled the oil change and the tires and vowed to never return. I encourage you to do the same. Conrads in Solon, Ohio has let me down for the last time!
8 years ago (29-11-2017)
They are friendly and professional. They explained to me that even the specs appeared the sames between the BMW and Mercedes tires, the speed ratings are different. That helped me select the right tires for my car. Their price is very competitive and they spend time to correct a small imperfection on the alignment of my car. I liked the fact that it has more of a local business style and they do a quality job. They are pretty busy but will try to get you in and out quickly.
8 years ago (10-11-2017)
I've been here twice now for the same reason: random nail acquired in tire. Both times the staff was helpful, communicative, and didn't try to upsell me on anything unnecessary. The only complaint is how long the wait time is for job completion for a walk in.
8 years ago (21-11-2017)
Beware! After several good visits, the last time I went there turned out poorly. In addition to brakes (that I knew about) they said I had a cracked ball joint that they could replace for $400. I passed and took it to my regular shop who could not find a problem, so I took it to another shop and they also did not find a problem.
8 years ago (24-10-2017)
I had a flat tire and they were able to pitch it even though there were two holes close to each other. They ended up not even charging me for the patch. I'm definitely going back there in a month or two to get new tires.
8 years ago (07-05-2017)
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