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Reviews, get directions and contact details for Country Inn & Suites By Carlson, Oklahoma City - Quail Springs, OK

Country Inn & Suites By Carlson, Oklahoma City - Quail Springs, OK
Address: 13501 Memorial Park Dr, Oklahoma City, OK 73120, USA
Phone: (405) 286-3555
State: Oklahoma
Zip Code: 73120


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Reviews
I was super disappointed in our stay. We've stayed at the Country Inn on NW Expressway a few times and have always had an amazing experience. We decided to give this one a go since the whirlpool tub was in the room - you mean we can watch Netflix while relaxin' in a jacuzzi tub?! But. Again, lame experience. The room was run down. Carpet looked like a herd of elephants stayed the weekend and the furniture wasn't much better. The cabinet door to the refrigerator was broken and the wood was chipped on most pieces of furniture. The bed was super uncomfortable. Felt like the mattress desperately needed to be replaced. Breakfast was a HUGE disappointment. I get it y'all, most hotels you gotta keep your food expectations real low... But we've stayed at several Carlton hotels and have always enjoyed the spread. Here tho, not the case. Not a lot of options and what was there wasn't fresh. Not worth $130+ a night, that's for sure. Will not be coming back.
8 years ago (20-10-2017)
This was our third & final stay here. This used to be a very nice hotel at a solid mid-level price. However, the owner has now cut so many corners he has created a sub-par property. Mattresses need to be changed (heard 2 other couples complaining openly about this]. We changed rooms twice after checking in to finally have a room with just OK beds. Carpets in all 3 of our rooms as well as many public areas are dirty and stained - and I mean VERY dirty and VERY stained. Breakfast is included but many fewer choices now compared to last year. Now using powdered eggs & something that is supposed to be french toast but tastes like yuk. Dining room now has a new daily issue with many pesky flies. Furniture in the guest rooms needs simple scratch & dent touch up but I'm not holding my breath. Water pressure has been reduced in the rooms to cut overall use. All in all a great looking hotel which needs to return to its former roots of providing more value to its guests who in turn will write more positive reviews and garner more business for this property.
8 years ago (15-08-2017)
Very clean, comfortable beds. A little pricier then I like to pay but well worth it. A lot of the rooms are suites with a sleeper sofa. Refrigerator & microwave in room. I actually stayed here twice this year I loved it so much.
8 years ago (24-08-2017)
While the initial entrance is inviting and well laid out, the rooms themselves are in desperate need of remodeling. Three rooms don't feel clean with layers of dust in the corners of the carpet. When I was walking up to the second floor from the main foyer almost every step had some sort of loose dirt on them. This added to some black dirt around the vent and stains on the couches make me suggest avoiding until this place is updated and actually clean.
8 years ago (19-10-2017)
Nice spacious rooms with free WiFi, breakfast, business center, pool, fitness center and parking. Located in a quiet location. Really good for route testing.
8 years ago (18-09-2017)
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