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Reviews, get directions and contact details for Courtyard by Marriott New York Manhattan/Times Square

Courtyard by Marriott New York Manhattan/Times Square

About

Experience New York City from the Courtyard New York Manhattan/Times Square and enjoy the hotel's refreshing hospitality in the heart of Times Square.

Story

Discover the comfort of refreshing NYC hotel rooms at the Courtyard New York Manhattan/Times Square and enjoy a convenient Midtown Manhattan location. You can be in the center of it all with Bryant Park, Rockefeller Plaza, Central Park, and Madison Square Garden with a few steps from our front door. Enjoy great amenities like free wi-fi and fitness center when you stay with us!

Address: 114 W 40th St, New York, NY 10018, USA
Phone: (212) 391-0088
State: New York
City: New York
Zip Code: 10018


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
Staff were friendly and knowledgeable. Rooms were spacious and clean, but I found that it was the cleaning staff that were really superb. I had a bad cold while I was staying at the hotel, and recognizing this fact the cleaning staff brought me extra green teas and tissues for my room! It was that extra touch that really made me feel at home. I would definitely recommend staying at this hotel.
7 years ago (24-02-2018)
Jason the doorman is the most attentive and professional. He is always helpful. The restaurant is pretty lame-o. It's very convenient for my work trips and I keep coming back.
7 years ago (10-02-2018)
There is an overnight lady by the name of Elizabeth who is absolutely and over the top rude. I bought four items from the downstairs market and I was asked if I wanted to charge it to my room and I said no. I paid cash, and this was around seven at night, and I was given a receipt. I preceded to buy one of the same items after twelve and I was quoted a different price and I was told that I could not get a receipt. When I asked for one, she said that she could not give it to me. She looked on her computer for minutes trying to figure out something and could not come up with anything. This whole time she was rude and would not let me talk about how I received a receipt earlier. I walked back downstairs with the same item and my receipt and she was flabbergasted. She also told me that she was the manager. I called down to see if I could speak to a manger and then she told me that there wasn’t one available and would NOT tell me when another one would be on duty. The item that I bought for $15 was the Santa Ema Chardonnay 375 ml. She charged me $25 for it and did not ring it up or fail to give me a receipt. She would not give me her name. I had to get it from the cleaning guy. She also had security to stand there with her as a manager. She kept asking for my room number and when I told her that I knew her name, her attitude changed. This looks like someone who is trying to get over on people and the hotel by making up prices to pocket the money herself not knowing that people are on top of their finances. She also preceded to tell me that the prices are different from shift to shift as if I was stupid. I went back downstairs to get my money back. And I’m truly upset because I really needed that bottle of wine. Elizabeth is a lighter skin woman with long black hair and a bad attitude. You shouldn’t treat people like You do and try to get over on them when they are trying to have a great experience in New York that they have been planning for years.
8 years ago (18-12-2017)
The hotel is modern, well maintained, and within walking distance of several subway stops and, of course, Times Square. The staff has been friendly and courteous. Given the reasonable rates and ideal location, I might even call this hotel a bargain.
7 years ago (21-02-2018)
We stayed in Manhattan for 9 nights at this location. If you're wanting to be right next to Times Square, but keep it budget friendly, this is the place. Rooms were clean and the beds were comfortable, all while being less than a block from the action.
7 years ago (03-02-2018)
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