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Reviews, get directions and contact details for Hilton Times Square

Hilton Times Square

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Address: 234 W 42nd St, New York, NY 10036, USA
Phone: (212) 840-8222
State: New York
Zip Code: 10036


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
If anyone is looking for great deals on hotels go to HotelRaven. com Booked a room on there and they had the best rates around... Location can't be beat. It is right in the middle of all things New York and just a short walk to some of the best tourist destinations, food and any kind of affordable public transportation. Room was super nice and clean. Our housekeeper throughout our stay, Elsa, was wonderful! We ordered room service breakfast and the food was fresh, delicious and promptly delivered by Victor, who was friendly, thoughtful and professional. The concierge and front desk staff were super helpful and hospitable. It did seem as though there were some service inconsistencies in the mornings in the lobby bar but that may have had something to do with our stay being during the Christmas holidays. However, I would definitely recommend this hotel for a stay of any kind (family, tourist, romantic getaway, etc...)!
7 years ago (13-01-2018)
Not meeting my expectations. Location is superb if you're into busy area like Times Square. Between train stations so very convenient to travel around the city and stop right at the center of city attractions. This also means easy to get food and drinks. But to Hilton standard as member of Hilton Honors, this hotel doesn't provide good service as the other Hilton. Hotel is old. One of elevators was not really working well but seems the staff there not really care. Front office staffs are far from good customer service. Concierge was good though. I don't have issue with hotel space considering we're in NYC.
8 years ago (25-12-2017)
Don't ask for room service. These people will rip you off. We ordered a drink for the room, front desk said $12 so we gave the guy a $5 dollar tip. Next morning ion check out the charged us an additional 15 dollars(12+15+5(tip) = 32), that's right for one drink!!! It's an additional 10 to have them bring it to the room. There are way better hotels for cheaper and way more convenient.
7 years ago (15-01-2018)
Went to the view had an excellent time. The staff was super nice. I think I've met the best server I've ever met in my life here. His name was Thomas. Very professional curtious, and gave us the exact right amount of attention without being intrusive. Food was good. But again the service made it a 5 star experience.
7 years ago (01-02-2018)
Great location for the theater. I have a king corner room. Great view. Large room. Staff are friendly and courteous. Got caught in a blizzard and needed to stay an extra night. George at front desk was extremely helpful with his can do attitude and arranged it for us. I will definitely stay here again.
7 years ago (04-01-2018)
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