Crain Automotive Corporate Office

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Address: 5980 Wadley Rd, Sherwood, AR 72120, USA

Phone: (501) 542-5000

Website

State: Arkansas

City: Sherwood

Zip Code: 72120

Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

Crain Kia of Conway, salesman, Drew Slay, was so dishonest with my son and I. When asked why he did not tell us the truth he said he did not care about  it.  When asked who was over him we could talk to, he said no one. Customer Service, Angie Minor, won't talk to us because I, as the mother, was not a part of the deal. I was the main part of the deal. I went to arrange the financing. Mr Slay was told that but that is not what happened. We contacted Business Manager, Jay Meyers, for a time to talk with him. No answer. We trusted we would be treated as they advertised. Be VERY, VERY  on guard or get "ripped off".

 8 years ago (20-10-2017)

I been banned from there. have no idea where to service warranty on my car. I was sexually assaulted by salesman. he smoked pot n my car as well a new car. he sent naked txt to me. when i reported no one cared. after i said I may press charges on him then im told no one can have any contact with.  I called general manager but wont return calls or talk to me. I have now been on contact with 7 on your side. hoping they will get this info out.  I've now found out this salesman in jail for similar acts and been told be registered sex offender. not for sure about all of his apparent arrest.  why would you hire someone like this man and put your customers at risk

 8 years ago (19-01-2018)

n April I purchased a vehicle from Crain Ford in Jacksonville. I was told two days later that I needed to return the vehicle because my boyfriend works there and I was not eligible to purchase a vehicle at the internet price. I asked for proof of the policy but was never given proof. I want to purchase the vehicle That I thought I bought. I sign paperwork, took delivery, and I drove off the lot. There should be no legal reason why I had to give the vehicle back. I have since contacted the AG and the one and only response they had was "they exercised the right to sell or not sell a vehicle"  I do not understand that response, I BOUGHT the vehicle. Before I purchased the vehicle the trade was appraised by General Sales Manager Keith Ingram and the final numbers were approved by General Sales Manager Josh Meadows. On more than one occasion Mr Meadows stated that there was no issue with the transaction. It is clear that I have been singled out in a form of undue prejudice. I purchased the vehicle for the price that was listed on the website. I was told that after the transaction was complete that the CFO Chris Bird required that I pay more for the vehicle. Does the CFO review every transaction placed at every dealership or did he specifically single me out? Can the dealership provide any previous instance where a customer purchased a car and the CFO demanded that the car be returned? This clearly violates truth in advertising. For all consumers out there, be aware that Crain no longer has a better business license.

 8 years ago (01-06-2017)

Definitely need a minus star as these people are not honest.  They are the worst dealership in the state.  Do not trust their sales people!!!!

 8 years ago (10-10-2017)

I never write bad reviews SO if I'm writing this it has to be a bad experience! My son purchased his 1st car there last year and a year later after several visits, hours of waiting and numourous phone calls we still are without documentation to get his car registered!!! We were told it was sent to the house, then we were told it was sent certified. When I requested a copy of the signed card I never heard back. I genuinely am disapointed with our experience and the fact that I had to get involved. I thought contacting Mr. Croft would help but he passed me on to Julia and YEP still in the same boat! Left another voicemail this afternoon!

 8 years ago (18-05-2017)

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Crain Automotive Corporate Office

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