Russell Honda

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Russell Honda

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Russell Honda

Address: 6100 Landers Rd, North Little Rock, AR 72117, USA

Phone: (501) 835-8996

Website

moc.adnohllessur@ynattirb

State: Arkansas

City: North Little Rock

Zip Code: 72117

Opening Hours

Monday: 7:30 AM – 7:00 PM
Tuesday: 7:30 AM – 7:00 PM
Wednesday: 7:30 AM – 7:00 PM
Thursday: 7:30 AM – 7:00 PM
Friday: 7:30 AM – 7:00 PM
Saturday: 8:00 AM – 6:00 PM
Sunday: Closed

Update Info

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Reviews

i asked salesman to pick me up in little rock to submit  the paperwork to fax to my special needs trust, and was refused.if they dont want to drive a few minutes to show me the car and submit the the bill to my trust i guess they dont need the 13,000plus from me. whoever told me they have good service lied.

 7 years ago (27-02-2018)

Great experience! We ended up buying both our girls new cars! Matt was great! Very informative. Smooth transactions!

 7 years ago (11-12-2017)

Great place to take car for service and good car prices.

 7 years ago (25-02-2018)

UPDATE: Don't be fooled by the insincere "we're so sorry" responses. I called the sales/marketing manager, as she requested in her comment, but she wasn't even at work--apparently she replied from home. I also emailed her, but it's been 5 days and she hasn't contacted me.

These fake responses are a growing problem on Amazon and other sites as well. But think about it: if a business couldn't be trusted to do the right thing in the first place, why would you expect them to make it right?

ORIGINAL REVIEW: We have purchased our last three (new) vehicles from Russell. We felt they were a good dealership because they minimize the "add-on fees" at closing. I have also been mostly pleased with their service department--though we're rarely in the shop for anything but the overpriced, regularly-scheduled maintenance.

 Then we got hit a few weeks ago. Allstate's estimate was less than half the repair cost quoted by Russell's body shop, but Russell refused to fill out a half-page supplement for me. I called Mr. Russell. He said my problem was with Allstate, not his body shop.

 When I told Mr. Russell this would affect my recommendation of Russell Honda to my friends and family, he said "You're threatening me!" then said "Have a nice day" and hung up on me.

 Wow.

 7 years ago (11-08-2017)

Was ok except that they said they won't do financing for you there.  Honda wanted us to go find our own financing then come back.  Not very customer friendly on the financing part.

 7 years ago (16-12-2017)

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