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CVS

  1. Tennessee
  2. Tennessee Store

Reviews, get directions and contact details for CVS

CVS
Address: 304 S Broadway, Portland, TN 37148, USA
Phone: (615) 323-0052
State: Tennessee
Zip Code: 37148


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Reviews
Although some of the staff are very friendly and helpful there are a couple of employees that honestly don't want to take the time with you or are short/rude to customers. The pharmacy as a whole needs to fully train the techs before they are allowed to interact with customers. On numerous occasions we have been told wrong information. Examples are emergency doses, when medication will be ordered or that they have medication in stock when in fact it's not in stock. Sometimes the wait in drive through is 20+ mins long and inside can be worse! But there are the few employees who really love their job and go above and beyond which is why we will continue to use this pharmacy.
11 years ago (03-04-2016)
I just moved to the area from NC and the staff here is as friendly, if not more so, than those at my NC home location. If you have a question or require unique attention Edwin is the pharm to see. He's very knowledgeable and helpful. The tech's could use a bit more urgency in their operations. Everyone there has been great except for one tech. She's an older white haired lady that seems to know everyone in the town and will proceed to have 'small talk' conversations with everyone she knows. Very annoying when the line is 5 people deep. She is ditzy and you have to watch her every move or she will make mistakes pulling your medications or checking you out at the register. Avoid her for the optimum experience. I think a lot of the employees frustration comes from dealing with pill seekers or trashy/rude customers. Every time I've visited there has been some jerk redneck upset because they wouldn't fill their controlled substances early (I only know because they make a scene and tell everyone their business) or some sort of Medicade issues. In summary don't be a douche and you won't be treated like one - general life rule ;-)
11 years ago (08-04-2016)
This pharmacy staff are all so great and go out of their way to help every time my family is there. I wouldn't let them go anywhere else!
11 years ago (02-02-2016)
I like cvs I do not understand the harsh comments. I have been a customer for tens years with little problem. The store is clean. There are occasional staff that are not cheery but we all have those days.
11 years ago (01-01-2016)
This is a horrible pharmacy i got shorted some of my meds and they did nothing about it same thing happened to my dad with his heart meds this place sucks i advice to you is never to go here
11 years ago (11-10-2015)
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