Days Inn Asheville/Mall

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Welcome to Days Inn Asheville, NC. As our guest, you can expect warm hospitality and a range of services including Daybreak Breakfast, gym, free internet, pool and meeting space. We're pet friendly.

Address: 201 Tunnel Rd, Asheville, NC 28805, USA

Phone: (828) 252-4000

Website

State: North Carolina

Zip Code: 28805

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Reviews

I’m giving this hotel a great score based on customer service, and here is why:
The housekeepers are honest and wonderful. 
When I was staying here in August, my boyfriend and I left in a hurry to get back home. In the hurry, I forgot a bracelet that was very near and dear to my heart. When I realized what had happened in the car, it was night and the managers had left. I called the next morning, and the woman who had cleaned my room that morning answered the phone, and when I inquired about my bracelet, she got very happy and said that she had found it in my room and was safe and sound in a managers office in a locked box. She explained I needed to send up my ID photocopied and a box with a return label, and then they would send it back to me, right away. 
While the box was delayed due to hurricane Irma, I received the box in great time with my bracelet inside. 
I feel bad, as I did not get the name of the wonderful housekeeper, I just want to say: 
To the woman who cleaned room 120 on August 26, Thank you, thank you, thank you so much, you really truly made my trip up to the mountains great.

      
      
      
 7 years ago (26-09-2017)

All the beds are extremely sunken in making you roll to middle. Hair in bath drain making shower water fill up tub. 3 of us in a 2 bed room, but only 2 towels are left daily. Maids didn't fill or leave toilet paper two days in a row. Had to get our own out of car was told cause maids are doing 36 rooms a day. Had to go get towels & tp from office. Staff is friendly & outdoor heated pool is clean. Job paid for room here for a week. Or we would be gone. Beds are so bad I took blankets & slept on floor.

 7 years ago (18-09-2017)

Beautiful room nice a clean and the staff is also wonderful. The one night I stayed there. They also got a breakfast bar that's good

 7 years ago (22-09-2017)

The room was dank and damp. The door to the bathroom was filthy. There was a huge strain on one of the beds. Really gross place. At least breakfast was decent.

 7 years ago (25-09-2017)

Room was nice breakfast was good but the bed was like somebody dug out the middle with a spoon. Imagine sleeping in a bowl.

 7 years ago (19-10-2017)

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