DCH Toyota of Simi Valley

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Address: 2380 First St, Simi Valley, CA 93065, USA

Phone: (805) 328-6532

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State: California

Zip Code: 93065

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Reviews

My review is 5 stars because that is all they allow or it would be higher.

My sales person was Brian Lamb and he was assisted by Kelly.  Brian KNOWS his cars and earned our trust with the advice he gave to help us select the best car for the money.  We visited another local dealer before we went to DCH of Simi Valley and even though we had a comfortable relationship with the other dealer we were fortunate to end up with Brian and the Simi Valley DCH team.

Brian took the time to explain how the vehicle works and made himself available to help us understand what the car is able to do and that he will be available for additional instruction when we need it in the future.  We purchased a 2017 Prius and there is so much to learn that I am sure we will take advantage of his offer soon!

 8 years ago (05-09-2017)

Brian Lamb provided a completely hassle-free experience. Besides excellent customer service, Brian and DCH Toyota gave me a very fair price, showing they truly value their repeat customers. I recommend that anyone in the market for a Toyota call Brian before calling anyone else. I can gaurantee you will be satisfied with both your price and your service.

 8 years ago (14-09-2017)

Was treated very rudely. One person even made fun of my grandmother's accent in front of me. My sales person was caught by my wife celebrating about how they can get a new car with the money she just made off me. Went in to redo contract she tried saying we couldn't at all. She just wasnt listening. They do more talking than listening there. Never going back. Rude, racist and arrogant.

 8 years ago (07-09-2017)

We had a great experience here. Ray, our car salesman, was super friendly and not pushy at all. He wanted to work with us and made sure to listen to us to make sure we got what we wanted. As for our finance guy, Eddie, he was absolutely amazing working quickly but trying to make sure we got all of our refunds and finances together to make our loan favourable. Both gentlemen shared about their personal lives and just made it feel like a family environment. We were very pleased with our experience and with our new car. Thank you Ray and Eddie!

 8 years ago (09-05-2017)

DCH Toyota of Simi Valley has to be the best dealer experience I have ever had! I truly am one that hates having to go through the car buying process but this was different! Brian, Kelly, and Amanda were excellent at their jobs and provided me the best price and service hands down They were nice, upfront, honest, and didn't play any games that you get from other dealers.
(Ask for Amanda for the best sales experience you will ever have). Karen (supervisor) does everything in the background to make the deal happen)
Add to that the surprisingly, no pressure finance staff with Eddi. Bottom line the best all around experience I've ever had. Better than having a friend at the dealership. We love our Sienna 2017 and this will be the primary place for me and all my family 
Thanks to our new friends at DCH Toyota of Simi Valley Toyota

 8 years ago (13-04-2017)

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Reviews, get directions and contact details for DCH Toyota of Simi Valley

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