Simi Valley Chrysler Dodge Jeep Ram

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Simi Valley Chrysler Dodge Jeep Ram www.SimiValleyChryslerDodgeJeepRam.com | 805-521-4362 Call or click to start your search for new and used Chrysler, Jeep, Dodge and Ram.

Hop in the driver’s seat in a new or pre-owned ride from Simi Valley Chrysler Dodge Jeep Ram! Our dedicated team takes great pride in representing the Chrysler, Dodge, Jeep and Ram brands, and we’re committed to providing a superior car buying experience in the greater Thousand Oaks area – and beyond. Let us guide you to the right car for your unique needs – and we’ll promise a price that’s competitive with any Thousand Oaks dealer. We’re just a short drive from neighboring Thousand Oaks, and well worth the quick trip from Ventura, Northridge, Topanga, Santa Clarita, Van Nuys, Bel Air, Santa Monica or Sun Valley. You won’t believe what you’ve been missing!

You can shop 24/7 at Simi Valley Chrysler Dodge Jeep Ram! Browse new inventory, along with our quality used car dealership inventory on our easy-to-use site at home or on-the-go – then stop in to test drive the vehicle of your dreams! Whether you’re looking for a new 2015 Chrysler 200, 2015 Chrysler 300, 2015 Chrysler Town & Country, 2015 Dodge Challenger, 2015 Dodge Charger, , 2015 Dodge Durango, 2015 Dodge Journey, , 2015 Jeep Cherokee, 2015 Jeep Compass, 2015 Jeep Grand Cherokee, 2015 Jeep Patriot, 2015 Jeep Renegade, 2015 Jeep Wrangle, 2015 Jeep Wrangler Unlimited, 2015 Ram 1500, 2015 Ram 2500 or 2015 Ram 3500, we’ve got one on our lot at an unbelievable price! We’ve got tons of specials on our 2014 models in stock, too – along with our top-quality used models that come with a CARFAX vehicle history report.

Bad credit? Simi Valley Chrysler Dodge Jeep Ram can help get your auto loan approved – and get you on the road faster! While approval is not guaranteed for all purchasers, our caring, knowledgeable staff will take the time help you understand what options may benefit your financial situation - even if you’re struggling with bad credit, no credit, bankruptcy, repossession or foreclosure.

If need to service your new or late-model Chrysler, Dodge Jeep or Ram, our experienced service department is your go-to team! When it's time to bring your ride in for a quick oil change, tire rotation, regularly scheduled maintenance or part installation, we’ll work around your busy schedule to find a time that’s most convenient for you. We’ll do our best to make sure you’re back on track as soon as possible – every time!

Unlike other Thousand Oaks dealerships, the customer satisfaction doesn’t end after you drive your pre-owned or new Chrysler, Dodge, Jeep or Ram off the lot: It never stops. Let us turn you into a Simi Valley Chrysler Dodge Jeep Ram customer for life at our convenient Cochran Street location!

Products

Chrysler, Dodge, Jeep and Ram cars, trucks and SUVs, and a massive selection of used cars. We also service all makes.

Address: 2350 First St, Simi Valley, CA 93065, USA

Phone: (805) 581-9090

Website

moc.rjdcyellavimis@mes

State: California

Zip Code: 93065

Update Info

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Reviews

I had a recall appointment at 0830hrs. I arrived at 0800. My vehicle didn't get worked on until almost 0930. I was there until almost 1100 hrs. Hire more MECHANICS.

 8 years ago (22-09-2017)

Be careful with this dealer.. They will drive your credit to the ground. I came in to buy a car they ran my credit 3x without asking or notifying me.. The finance lady seemed nice little did I know.. I went home to think over some stuff ran my credit to see 3 different times it was ran..

 8 years ago (13-05-2017)

Be careful when buying certified used vehicles from this dealership. I did not notice the clear coating and overspray on my badges until the vehicle was purchased. Looks like they resprayed the tailgate with some cheap paint. The carfax showed no accidents but something clearly happened to the rear end. Service department said it didn't look right, but pretty much told me to deal with it on my own and turned me away. I'm pretty disappointed

 8 years ago (10-06-2017)

About a month ago I had gotten new wheels, tires, and a lift kit put on my new 2016 Jeep Renegade. A little while after the installation, my car decided that everything electronic component was broken at the same time. I was driving with friends and all the sudden all the warning lights started coming on saying service 4 wheel drive, service torque steering, service park break, service abs, service hill descent...etc. I was very upset about this as the car is basically brand new and should not be having these problems. It was early in the morning when this happened so I first took it to West Valley Chrysler Jeep to see if it was something that  could just be fixed quickly like a computer reset. We waited there for a bit and they come out and immediately blame my new tires and lift. I told them there are so many people that lift their Jeeps and put way bigger tires on them than me and no one has these computer problems. They proceeded to tell me that it was the tires that were confusing the computers and that I should probably put my stock tires and wheels back on. 

So I took my car and left and called 4 wheel parts who installed everything (they did not believe that the tires were the problem and have done this lift and tires on other Renegades with no problems) and they told me to try taking it to Simi Valley Jeep because they have done work for them and actually just lifted a Renegade for their dealership. So I drove it over there where I talked to Zach, I believe, and told him my story and what West Valley had said. He kind of laughed at that and agreed that it was most likely not the tires. So I left my Jeep there, and got a rental car which was covered under warranty. A few days later they called and told me it was just a bad wheel speed sensor. It was fixed, under warranty, and they did not say anything about my car being modified. I was so relieved. Everyone there was very friendly and nice to me right from the beginning. It was a little challenging to get in contact with the service department while my car was there but I guess they were just busy. If I have any future problems, my car is definitely coming back here though and if you have a lifted Jeep or truck, I think this is the dealership to go to!

 8 years ago (21-03-2017)

I have been coming to this dealership for almost 2 years, since I moved to Simi.  It was not brilliant to begin with, and has gone downhill in the last year or so.  The people in the Service Department are not friendly and very unhelpful.  I had a problem with my passenger mirror that I wanted to get fixed.  When it first occurred a few months ago, I called to find out what part I needed exactly, since it was a repair I could do myself.  I was told that a representative from the Service Department would be get back to me.  They never did.  Then, last week I called to make an appointment for my normal service and to get that same mirror repaired (this time by them).  I specifically mentioned that I need to replace the glass part of the passenger mirror so that they could have it available when I got in for my appointment.  Took my car in this morning, and turns out that they don't have the part in stock and have to get it from another dealership.  When I asked why they didn't have the part, when I had specifically mentioned that this needed to be replaced, their response was "I don't know".  Absolutely no attempt to speed up the process or anything like good customer service was offered.  I simply had to wait for them to get the part in.

The only good thing that came out of this trip was that the car was ready earlier than they had estimated; however, when I went to pick up the car, the Service guy said that everything was fine. Before I drove away, I looked at the diagnostic sheet that was attached to my receipt and was alarmed to see that there were 2 items that were marked as "Take Care Immediately".  Concerned that something hadn't been disclosed, I had to go back in to find out what those two items were and whether or not I needed to take care of them.  The service guy found out that they actually could be taken care of the next time I returned.  But that really should have been explained when I went in to pay, rather than me needing to go back in to find out.

All in all, lousy customer service and no apparent concern or desire to improve service.  Will be looking into finding another dealership to take my car to.  In the mean time, just have to expect that my questions won't be answered and that repairs will take longer than anticipated even when you give them a heads up.

UPDATE 3/11/17:  months after bringing my car in to have the side mirror replaced, my husband found the broken mirror part stashed between he hood and the windshield. 

For the service appointment today, I hinitialy submitted a request through the website. What a waste of time. After. It bearing anything. Ack from the online appointment request, I finally called the service department. They seemed totally unconcerned that they had never received/never responded to the online request.  Then I had to wait over a week for an appointment and I mentioned when making the appointment that I needed everything taken care of in 1 trip. When I arrived for my Sat morning appointment, was informed that they couldn't do anything mechanical because it was a Sat. The rep who made the appointment really should have mentioned this, esp since I made a point of saying that my time was limited for bringing the car in/back. 

If I could give negative stars, I would.

 8 years ago (11-03-2017)

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