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Reviews, get directions and contact details for Dean's Professional Plumbing, Heating, Air & Drains

About

Dean’s Professional Plumbing, Heating & Air is a licensed and bonded professional service company with over 35 years of combined industry experience.

Story

At Dean’s Professional Plumbing, Heating, Air, Electric and Drains, we are a family owned service company that offers excellent customer service and the most well-trained Service Professionals in the industry. We specialize in plumbing, heating and HVAC services as well as drain cleaning. Offering over 35 years of combined industry experience, our technicians can handle all of your plumbing and heating needs. We provide emergency service 24 hours a day, 7 days a week, 365 days a year. A proud member of the Better Business Bureau with an A rating, along with the Hennepin County I94 Chamber of Commerce. Give us a call today, or visit our website at http://calldeans.com and see what our customers are saying about us! From service, installation, to remodeling, Dean’s Service Professionals can do it all.

Address: 7400 Kirkwood Ln N, Maple Grove, MN 55369, USA
Phone: (763) 515-4852
moc.gnibmulpsnaed@ymerej
State: Minnesota
Zip Code: 55369


Opening Hours

Monday: 6:00 AM – 11:30 PM
Tuesday: 6:00 AM – 11:30 PM
Wednesday: 6:00 AM – 11:30 PM
Thursday: 6:00 AM – 11:30 PM
Friday: 6:00 AM – 11:30 PM
Saturday: 6:00 AM – 11:30 PM
Sunday: 6:00 AM – 11:30 PM


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Reviews
12/21/17. Satisfied with Andrews work and professionalism. But, what I was charged for the work that was done is ridiculous.....$479 to install a new kitchen faucet that I supplied. He removed the existing faucet but then added 3 shut off valves at my request for an additional $65 bringing the total cost to $544. It was $479 for labor and he was at my house for a little over an hour This was not an emergency and was done in the afternoon, not during off hours. TOTAL RIP OFF and I would not recommend this company to anybody. I asked for a rate and estimate when I called for an appointment and was told that it would be given to me after he determined the extent of the job. Very disappointing that they could not have given me a ball park cost when calling for an estimate after they have done hundreds or thousands of faucet installations over the years. Plus I am 74 and retired and was not given the senior discount that they advertise on their website.
7 years ago (24-12-2017)
Tina was a true professional when she came to check out my sump pump. And actually inspected all home equipment and made a recommendation to fix something else that was more urgent. I appreciated the honesty. My pets sat in on the inspection and Tina did not skip a beat. We ended up sitting on the floor to discuss the appliances with the dogs crawling all over her didn't complain at all!
7 years ago (13-01-2018)
So, their website says $99 to open a mainline ($194 for other line) . Open means to take the cap off of the pipe - the big costs come when they need to clear it. Then, they send me a text with a link to track the technician, says he is 20 minutes out. An hour later, the link says he is 21 minutes away. Finally arrives an hour and a half after the original text. Puts together my estimate and it sure isn't $194 to clear a branch line. I could have had this problem repaired last night for less than Dean's charged, but the person I talked to did not tell me that the special advertised on their website was only to open ACCESS to the pipe and that it would cost extra to actually fix my problem. A lot extra. Definitely not happy with this service and definitely not using this company again.
7 years ago (24-01-2018)
I am a real estate agent and light handyperson. I recommend Deans to all of my clients and use them myself for plumbing. They are fast, flexible, and more affordable than any of the other companies I have used. No bad experiences yet! The only thing I would note is that they do have a fee just for showing up (in case you can't start the work yes or just had a question for them). Although some other plumbers do not have this fee, Deans more than makes up for it in affordability of the final bid and great friendly service. I never leave reviews, but these guys have helped me out several times and I just wanted to say thanks!
7 years ago (10-01-2018)
I would never call Deans Electric again! I was told that they would be here in the morning. I got a phone call saying that they would not show up until the afternoon. Between 12-4PM. I was told no charges until problem was known. Not so! I was told it would cost $180 just to see what the problem was. When I said I was not going to pay that and they could leave they wanted to charge me a travel fee! Not going to happen! The only reason I gave them one star is because you have to give at least a star in order to post a review
7 years ago (03-11-2017)
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