Dick Norris Buick GMC Palm Harbor

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Address: 30777 US Hwy 19 N, Palm Harbor, FL 34684, USA

Phone: (727) 787-8663

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State: Florida

Zip Code: 34684

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Reviews

I talked to Rudy in the collision department when I needed to make an appointment for an estimate. He was very accommodating. At the date for the estimate, he was on time and finished the estimate quickly. Setting up the repair job dates was easy and Rudy explained exactly what would happen. When I brought my car in for repairs, and I needed to get home quickly because of my dog's illness, I watched Rudy call the rental office every 30 seconds to get them to the dealership as fast as possible. I appreciated that. When I called with a question, Rudy kept me online so that he could give me the correct answer. When I picked up my car, the repair work was excellent and my car was cleaned inside and out. I would definitely recommend Dick Norris to anybody.

 9 years ago (23-10-2017)

My parents went to Dick Norris Buick in Palm Harbor to purchase a Caddy they had online. We were met outside right away by Kyle. He took care of them right away, showed them the vehicle.He gave them space to check it out, my Mom wanted a diff color interior. Any way, he was very patient and kind, he did go get his supervisor to help him with looking for a diff color, but Kyle was the one my Dad really liked, took him at his word that he knew what he wanted to do, so that is appreciated. He was courteous and not impatient, unlike most people. He was awesome, if you want a great salesmen who has knowledge and seems to care,  go see Kyle!! Everybody was nice though. Thanks for a Great experience, and  btw, they bought the Caddy! :)

 9 years ago (20-09-2017)

Great customer service given by Lenny.  He answered all the questions I had  regarding service and maintenance, took his time with me explaining everything.  A very good experience.

 9 years ago (17-10-2017)

We stopped in just to look and before we knew it, we purchased a certified Enclave.  Andrew and the rest of the team were amazing to work with and they played a big roll in our decision to buy.  Not only were they friendly and helpful but they gave a great price on our current car for trade-in and the car we were purchasing. Great family owned business, look forward to doing business with them in the future.

 9 years ago (04-07-2017)

Horrible experience with their service department. Rude af. Avoid the cranky guy named Max. He won't listen to you and he'll get angry later because he didn't know what you wanted, because he didn't listen to you. Condescending, rude and generally unpleasant to deal with. Then, management doesn't seem to appreciate your concerns. Find a different Buick dealer to get your service. You will be disappointed. Zero stars.

 9 years ago (30-08-2017)

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Dick Norris Buick GMC Palm Harbor

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