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Dillard's

  1. Cottonwood Mall
  2. New Mexico Department Store

Reviews, get directions and contact details for Dillard's

Story

With nearly 300 stores in 29 states, Dillard's offers the most current styles in fashion, beauty and accessories. Our home store offers a vast selection of the most innovative and inspired merchandise to take your home to a new level of elegance. Visit us at this local destination or wwww.dillards.com.

Address: 10000 Coors Bypass NW, Albuquerque, NM 87114, USA
Phone: (505) 898-2530
State: New Mexico
Zip Code: 87114


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 6:00 PM

Update Info

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Reviews
I needed a suit for my husband to wear to a funeral in 2 days time. I stopped by Dillards at Cottonwood Mall. Aaron Michael helped me find exactly what I needed. He was professional and knowledgeable.
7 years ago (10-01-2018)
I was shopping for a pair of converse shoes and needed a smaller size. I was the one who had to approach a salesperson, yet was passed more than once by them. The older lady (didn't get her name) in shoes practically laughed in my face when I asked for my size and said "no you can't get that size because they don't make them." Didn't even offer to help in any other way. Well, Converse DOES make my size in the shoe. I went into another store, found EXACTLY what I was looking for and was treated kindly in the process. Thanks for making it easy to give my business elsewhere. I won't be making any future purchases in this location.
7 years ago (13-08-2017)
I had about $1k spent at this store, had the collection of Dior J'adore the store had and the largest coach purse with a wallet purchased for me for xmas and they sold the wrong wallet. Got a new coach bag with a non matching wallet, but im returning everything cuz dillards staff and manager at the coach dept wasnt being helpful when it came to trying to get a sale price on what i already purchased.... I initially came in to try to find the matching wallet but no matching wallet, was willing to exchange the bag to match the wallet but nothing, then saw that they had an after-xmas 40% off everything coach. I asked if i can get the sale, he said no, i asked several times and said do u blame me its $200 savings, idc if its store credit ill buy another purse, itll go back to your store, your dept, he finally check with a mgr and said the mgr said no, and I'll (staff) get flagged if u return then buy it again discounted. I said well then ill have someone else buy it for me so we wont get in trouble, he said it wont get approved. This dude really didnt want to work with me saving $200. So i just returned the wallet and left. tried to find the matching wallet online while walking around the mall, couldnt find it. Then anger brewed, thought screw it, im returning every single thing at dillards, not giving my business anymore, i returned the purse. Ranted about him not wanting to work to the lady taking the return, she said it probably affects his sales personally but that shouldnt matter u should still be able to return and buy whatever u want after, ill take the return and u can buy it back discounted. I said no, i just dont want to do business with this store anymore. Its not like im broke person ur losing to, told her what else i bought then left. lol he walked up to her literally seconds after i left, i noticed his voice when talking to her. I turned around confronted him asked does this return directly affect u that u really didnt want to help with this, see now i returned the $600 purse, ur store lost around $600 sale cuz u didnt want to lose $200, but youre not losing just $600, im returning the entire J'adore collection which cost over $400 that was also puchased that same day. Im not doing business with you guys anymore. Btw the Dior counter did a phenomenal job wrapping my gift, unfortunately will be returning everything, you can blame the guy at the coach counter and his manager for denying me saving $200. Will be doing business elsewhere. Sad in a state thats the poorest in the nation, you dont care to be decent to the few who can afford to shop there.
7 years ago (26-12-2017)
Had the most "PHENOMENAL" encounter with RICH PISCIOTTA today! My son and I went to the Men's department for some business casual attire-and being Dillard's this wonderful gentleman acknowledged us and asked if he could assist...Our response was YES! It can be so overwhelming so many choices and of course the one that we are shopping for is not a shopper and wants out as quick as possible. But Rich was calm, asked the right questions to understand the needs, measured my son correctly and then BAMM!!! This man went to work pulling colors, styles, ties, slacks EVERYTHING together perfectly!! Gave options on mixing and matching all the outfits...come to find out he was the: "TAILORED SUIT SPECIALIST" straight out of heaven!!! We made an investment on some classic styles-Thank You , Rich !!
7 years ago (10-09-2017)
Not too friendly not willing to help I asked to see if they could look up my card and they told me to walk to customer service way across the store. Very disappointed with the 2 girls.
7 years ago (30-12-2017)
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