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Dillard's

  1. Kentucky
  2. Kentucky Department Store
  3. Crescent Springs Department Store

Reviews, get directions and contact details for Dillard's

Dillard's

Story

With nearly 300 stores in 29 states, Dillard's offers the most current styles in fashion, beauty and accessories. Our home store offers a vast selection of the most innovative and inspired merchandise to take your home to a new level of elegance. Visit us at this local destination or wwww.dillards.com.

Address: 2900 Town Center Blvd, Crestview Hills, KY 41017, USA
Phone: (859) 344-2795
State: Kentucky
Zip Code: 41017


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 6:00 PM

Update Info

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Reviews
Refuse to ever shop here again. The one time I shop here, I need to return something. But for me to get my cash back I had to go to a whole new register just to go get it. When I went to the customer service desk that I need to get cash from, I stood there waiting for at least 15 minutes as women hide behind a wall wrapping presents. That was the first and last time I'll ever shop at Dillard's.
8 years ago (20-12-2017)
Have gotten service at Dillard's salon for several years. Excellent stylists, ease of appointments & hours open.
8 years ago (23-12-2017)
Love it, especially the home appliance section. I wish I could stay there all day because it's relaxing.
8 years ago (07-10-2017)
I was nearby because of a swim meet and decided to chill here. I was just charging my phone and a worker, Tod, was a really nice guy. He gave me a chair with an outlet, and pretty much a place to stay between prelims and finals. Idk how else to say thanks.
8 years ago (25-06-2017)
Myself, my family and friends will never shop here again! I've heard many bad experiences from the Crestview Hills Dillard's, but I hardly shop here so I never knew how bad it really is. First things first, if you're not wearing $2000 earrings, $400 shoes, with a $600 purse, you're treated as if you've stolen something. I've spoke with other people about this, and I'm not the only customer that they have followed around, watched, and asked to check their bags over and over upon leaving the store. I purchased UGG boots here at Christmas time. I paid cash. It was a Christmas gift, but my mother received the exact same pair of UGG's on Christmas, so I decided to take these back. They were the triple bailey button which are $220, but after tax it's around $233.00. Being a single mom of 3 I work 2 jobs and never have any free time to make it here to return the boots. I had my receipt, and the boots hadn't been taken out of the box. I called the store before making a trip (I live over 40 minutes away) to be sure I would be able to return them and get my cash back, and 2 different lady's assured me I would. I was never informed upon purchasing these boots or calling that there was any "30 day policy". In the scarce free time I have, I made it to Dillard's to return these boots. The woman was extremely rude, took one look at my receipt and rudely said "can't return these" and walked away. I said excuse me?, I purchased these with cash, and have the receipt and the box isn't opened, what do you mean? She said it's been over 30 days, can't return these. I got a manager involved, which rudely stomped over to the counter and said the same thing. I informed them of the phone call I had earlier, and when I purchased them I was NEVER informed that I had any time limit on returning them. The manager had the nerve to look at me and tell me it wasn't her problem. A side note, I was returning these to get money to pay my electric bill before it got shut off, so my kids and I had electric. I left the store in tears. Now, I'm stuck with $220 boots that will never be worn. Complete waste of money. I'll never return here and I advise no one else does either.
8 years ago (20-02-2017)
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