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Reviews, get directions and contact details for Dillard's

Story

With nearly 300 stores in 29 states, Dillard's offers the most current styles in fashion, beauty and accessories. Our home store offers a vast selection of the most innovative and inspired merchandise to take your home to a new level of elegance. Visit us at this local destination or wwww.dillards.com.

Address: 1101 Melbourne Rd, Hurst, TX 76053, USA
Phone: (817) 284-4566
State: Texas
Zip Code: 76053


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 6:00 PM


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Reviews
Just spent 15 minutes in the show department and none of sales staff approached me to offer a distance or even acknowledge. It was not a busy time as I noticed to sales staff doing nothing. I normally don't post ratings but I was compelled to rate this poor customer service experience. I wanted to make a purchase but this poor customer service only encouraged me to go spend my money at another store.
8 years ago (16-01-2018)
If I could give negative stars I would. I received a kitchenaid mixer as a Christmas gift this past year from my mother. When she bought it the sales person told her it was silver. When I got it home we realised it was actually blue. So of course we wanted to exchange it. We took it back to our local Dillards and explained that it was a Christmas gift. Not only did they give us a hard time about not having a receipt but they also would not do a straight exchange because it was no longer on sale. They said in order to exchange it we would have to pay the $200 difference. The machine was already purchased and the sales person had given my mother incorrect information but that did not matter. Needless to say I now have a blue mixer that sits I my closet because it does not match the rest of my kitchen. O find it outrageous that they would not allow us to exchange the item!!!!!
8 years ago (14-01-2018)
So I used to love this place , but lately everytime I go I feel that the stuff is always checking On you , to see if you trying to steal something , like the other they I saw a shirt with a price and when I was ready to pay it the lady's said this is not the right place and also she asked me if I did changed it , that's was really offense to me because i was there to pay not to steal I have the money to buy it and I saw the special on it and I wanted to buy it ... I been in other stores and north eats mall like Jc penny or maycy's etc , and they don't that .. they always give trust when you go to these places ...
8 years ago (01-01-2018)
Twice the price as store in austin. I was at customer service and called the other store and even after that they couldn't match the price while I'm trying to buy a game for my autistic nephew.. they just lost a customer forever this is not the family company I used to work for
8 years ago (22-12-2017)
There was a lady named Bushra, who works for Clinique. She made my shopping experience worth coming back to this Dillard’s! Great customer service skills.
8 years ago (19-11-2017)
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